Satisfaction

Note de satisfaction

90% Basé sur 500 avis

Notes moyennes

Overall impression during the stay 4.5/5
Room 4.2/5
Location 4.8/5
Cleanliness 4.6/5
Service 4.7/5
Price 4/5
Breakfast 4.2/5
Bar 4.4/5

Liste des avis

75%
Publié le 30/09/2023

We had a great stay!

Room

Very small room difficult to move around the furniture

Location

Located right in the city close walking distance to everything. Very convenient.

Cleanliness

Nice and clean. Robes were very nice to have in the room

Service

Staff was pleasant and helpful.

95%
Alexandra Theissen
Publié le 25/09/2023

Grandhotel mit Charme und Stil, könnte an einigen Stellen etwas renoviert werden ( Türen unten der Lack), freundliches Personal und sehr gutes Frühstück mit großer Auswahl. Die Lage ermöglicht viel zu Fuß zu erkunden.

Room
Location
Cleanliness
Service
75%
MHE Hermans
Publié le 24/09/2023

So above. Some good things but overall I was disappointed and considered the value for money low.

Room

Great sheets but....... very very noisy (outdoor as well as other rooms), chair very hard, no aircon, very poor internet connection. A curtain for the shower is not what one would expect for the price

Location

Just close to many important things.

Cleanliness
Service
90%
Jan Soper
Publié le 24/09/2023

Fa Gaston experience but very frustrating with the door in my room. I was u able to open it with the key land had to get the staff to open it each time. This was time wasting for the staff and myself despite them coming up very promptly - this needs to be addressed

Room
Location

Close to old town and other places to go

Cleanliness

Everything is close

Service

Great service

40%
Publié le 23/09/2023

Ouderwets en gedateerd hotel, geen airco, bericht krijg je pas als gereserveerd hebt. Ligt in lawaaierig gebied dus ramen open niet echt optie

Room
Location
Cleanliness
Service
95%
Fadi Hamoui
Publié le 20/09/2023

The experience was great. I had an amazing time. I wish I could stay there for a longer time, but the high price was a bit of a restriction. One thing about the room, which I mentioned to the reception was about the sink in the room, which wasn't working properly.

Room
Location
Cleanliness
Service
95%
Goran
Publié le 19/09/2023

Staff great Position top

Room
Location
Cleanliness
Service
84%
Publié le 17/09/2023

Tolle sehr zentrale Lage

Room
Location
Cleanliness
Service
Bar
80%
Grace
Publié le 11/09/2023

We had a lovely stay - the hotel was neat and well appointed, the room lovely and big and comfortable.

Room
Location
Cleanliness
Service
80%
Publié le 10/09/2023

Sfeervol hotel. Mooie kamers en vriendelijke bediening.

Room

Mooie achone kamer

Location

Midden in jet centrum. Ondanks dat was het niet luidruchtig.

Cleanliness

.

Service

Erg vriendelijk en behulpzaam

75%
Eveline Lang
Publié le 08/09/2023

Mehr Pflege mehr Renovation und freundliches Personal

Room

Das Bett war bequem grosse Räume und das Bad riesig aber renovierungsbedürftig

Location
Cleanliness
Service

Wir kamen spät Abends an. Der Herr an der Rezeption war sehr nett. Beim Check Out wurde unfreundlich nach dem Namen gefragt, dann mussten wir den Schlüssel abgeben und der Rezeptionist meinte , setzen er müsse zuerst das@Zimmer kontrollieren und dann gibt's das Depot retour. Kalt unfreundlich unmotiviert. Das Hotel wäre wunderschön wenn man es pflegen und renovieren würde. Für diesen Zustand 250.- Depot zu verlangen ist schon sehr speziell.

100%
Patrizia Golferini
Publié le 06/09/2023

Ottimo soggiorno! Staff gentilissimo! Ambiente pulito e ben organizzato. Ottima colazione

Room
Location
Cleanliness
Service

Eccellente

45%
Publié le 04/09/2023

We had good time except of time on your reception

Room

Very old facility

Location

Good location

Cleanliness

Ok

Service

Completely not exapt

95%
Dorin Vasilescu
Publié le 31/08/2023

Satisfied! We will return here if we visit Luxembourg in the future.

Room
Location
Cleanliness
Service
95%
Publié le 27/08/2023

Very nice, great breakfast and beautiful breakfast-room.

Room
Location
Cleanliness
Service
100%
rienk
Publié le 26/08/2023

very good! and a very good service

Room
Location
Cleanliness
Service
90%
Publié le 26/08/2023

Location was great. Staff amazing. Breakfast room really nice.

Room
Location
Cleanliness
Service
75%
Chris
Publié le 26/08/2023

Didn’t sleep much. No air conditioning so tried to leave the windows open during the night. It’s extremely noisy with constant traffic, delivery trucks, construction etc so sleeping was impossible

Room

Very dated accommodation.

Location

Very central, easy access to everything

Cleanliness
Service
95%
Zitlalkoatl Mesino Acosta
Publié le 25/08/2023

Muy buena opción para alojarte en Luxemburgo, el hotel cuenta con una ubicación perfecta las habitaciones son amplias y están muy limpias,el personal es muy atento y de muy buen trato. Sin lugar a duda regresaría en mi próxima visita a Luxemburgo

Room
Location
Cleanliness
Service
100%
Publié le 23/08/2023

We were more than happy to stay at Grand Hotel Cravat and will definitely come again

Room

We have asked for the room with balcony and got it

Location

Calm and safe

Cleanliness
Service
100%
Publié le 22/08/2023

Fantastic hotel with lots of charm located right in the heart of the city. It was really warm and humid during our stay so having a fan in the room helped slightly.

Room

Great size and view from the 3 windows was fantastic

Location

Right in the centre of the city

Cleanliness
Service

Front desk staff very friendly and helpful

100%
Hana
Publié le 21/08/2023

Everything was great until 4.30am when some people decided to have a disco on the street in front of the hotel 😅

Room
Location
Cleanliness
Service
95%
Jodi Ralston
Publié le 17/08/2023

A very quaint hotel in the heart of the city.

Room

We had a corner room with a view over the park. The rooms are very bright and clean. The bathrooms are a bit small.

Location
Cleanliness
Service

The staff answered all of our questions.

100%
Anto
Publié le 17/08/2023

Excellent service, big room, very good breakfast. Great location of the hotel, super close to the centre

Room
Location
Cleanliness
Service
75%
Publié le 15/08/2023

it was very pleasant in the hotel. we especially liked the ambiance of the breakfesr room

Room
Location
Cleanliness
Service
90%
Shirley
Publié le 09/08/2023

Pretty good! I definitely would come back

Room

The beds and pillows could be more comfortable, and the wifi connection could be better too.

Location

So close to everything, right in front of a parking lot and the view is great from the hotel

Cleanliness
Service
75%
Publié le 09/08/2023

An older hotel with fantastic location.

Room
Location
Cleanliness
Service

Concierge was not welcoming on arrival, all he wanted was a safety deposit in case we steal all the minibar.

90%
Publié le 07/08/2023

it was very pleasant and a great place to stop over for a night

Room

clean and a great view!

Location

very close to shops and restaurants

Cleanliness
Service
75%
Publié le 02/08/2023

Had meer verwacht. Oud bollig allemaal.

Room

Het bed was niet comfortabel.

Location
Cleanliness
Service
70%
Publié le 28/07/2023

It didn’t answer to our expectaions.

Room

The site, the bed.

Location
Cleanliness

Paint and repair the wood in thebathroom

Service

When we leeft the receptionist had little attention for us. Didn’t ask how was our stay, was on the phone while hellping us.

100%
Publié le 28/07/2023

excellent séjour au Luxembourg !

Room
Location
Cleanliness
Service
100%
Irina
Publié le 26/07/2023

Très bien.Les petit-déjeuners sont très bons

Room
Location
Cleanliness
Service
95%
Publié le 24/07/2023

Great localisation. Nice wiev from room.

Room

Spacious room, with bathtube.

Location
Cleanliness

You can see that hotel is a little bit old, but room was clean.

Service
100%
Publié le 18/07/2023

J'ai fortement apprécié mon séjour au Grand hôtel Cravat pour son confort et son standing, ainsi que son emplacement idéal dans le centre-ville.

Room
Location
Cleanliness
Service
100%
Publié le 14/07/2023

Perfect. The hotel and staff are wonderful

Room
Location

Best location

Cleanliness
Service

Very helpfull all around

Bar
100%
Publié le 08/07/2023

We had a most enjoyable stay. Everything about the hotel was superb. Would definitely stay again.

Room
Location
Cleanliness
Service

Extremely pleasant and helpful. Front desk staff greeted us warmly.

85%
Publié le 30/06/2023

The experience was good in overall. The hotel is making good impression, however rooms would require refurbishment in modernization in my opinion. Breakfast, staff and localization are superb!

Room

modernise rooms not the whole hotel but just rooms

Location
Cleanliness

Generally 5 points but due to age of funitures and bathroom impossible to have better conditions.

Service
85%
Publié le 26/06/2023

Alte Pracht- konfuser Stilmix - sollte dringend modernisiert werden!

Room

Dusche einbauen

Location

Zentral

Cleanliness
Service
90%
Publié le 22/06/2023

Worth a visit to decide whether you like the ambience or not. The only thing missing for me was a piano.

Room

Shabby - part of the charm - but also big!

Location

Could not be more central.

Cleanliness
Service

You don't get this level of customer attitude in Western Europe anymore... very rare. Chapeau bas!

65%
Ian
Publié le 20/06/2023

Somewhat disappointing to be honest. Aside from the issues with the room I found the city itself dirty and neglected. Lots of graffiti and your monuments were not given the respect they deserve. Vagrants and people skateboarding on the steps of the cathedral was also not ideal

Room

The air conditioning system should work

Location

Noisy

Cleanliness
Service
84%
George Codd
Publié le 19/06/2023

Fantastic hotel in a brilliant location. Everyone was very friendly and the room was really comfortable and the balcony was a great surprise.

Room

Great view over the valley, comfortable bed and huge bathroom. Very quiet in general

Location

Short walk from the bus stop to / from the airport and everything else in the city

Cleanliness

Hotel in general and all furnishings were really clean and well looked after.

Service

Everyone was really friendly and spoke good English.

Bar

Decent beer selection.

100%
Publié le 17/06/2023

Excellent!! Would definitely recommend this hotel!!

Room

The view, the cleanliness, the location

Location
Cleanliness
Service

awesome staff!!… pleasant, friendly and helpful

90%
MCS
Publié le 16/06/2023

dommage qu'il n'y ait pas d'airco! mais c'est vrai qu'il n'y a pas canicule toute l'année, l'expérience aurait donc été différente à une autre saison

Room

le conditionnement d'air n'aurait pas été superflu ...

Location
Cleanliness

propreté impeccable

Service
92%
Publié le 16/06/2023

Gute Lage, Zimmer sehr sauber. Es fehlt allerdings eine Klimaanlage oder zumindest die Möglichkeit die Fenster Abends und Nachts auf zu machen. Dies war mit den Lampen direkt vor den Fenstern und den Mücken die davor flogen eher bedingt möglich. Dadurch war das Zimmer extrem warm in der Nacht. Toll sind die Rollos, die den Raum komplett abdunkeln.

Room

Mückengitter vor den Fenstern damit man bei Hitze auch abends/ Nachts die Fenster öffnen kann.

Location
Cleanliness
Service
Bar
100%
Sunil Wason
Publié le 14/06/2023

A very comfortable & memorable experience

Room
Location
Cleanliness
Service
85%
Berger
Publié le 13/06/2023

Wenn die Ruhestörung nicht gewesen wäre, gutes Hotel mit gutem Peis-Leistungsverhältnis. Störung wurde vorbildlich von Herrn Cravat und seinem Team gelöst.

Room

Sauber aber z.B. die Badewanne ist naja. Keine Klima.

Location

Innenstadtlage perfekt. Aber Achtung: liegt direkt an einem Eventplatz. Wenn da was los ist, ist es sehr laut.

Cleanliness

Für ein bis zwei Nächte ok.

Service

Mitarbeiter top.

90%
Publié le 08/06/2023

The hotel is ideally situated. It is older than most of the nearby hotel options and probably needs a facelift. It provides a comfortable and pleasant base for an immediate strill into the centre of town nonetheless...

Room
Location

Superb central location.

Cleanliness
Service
70%
Helmut Feindt
Publié le 05/06/2023

Das Hotel ost renovierungsbedürftig. Ich hatte ein Zimmer, welches aus den 60er Jahren zu stammen scheint.

Room
Location
Cleanliness
Service
100%
Publié le 04/06/2023

The sat at the hotel was excellent

Room

excellent

Location

excellent

Cleanliness

excellent

Service

excellent

100%
Jes Damsted
Publié le 02/06/2023

Wery good Experience

Room

Good view, clean, good room

Location

I the middel off Luxembourg 🙂

Cleanliness
Service

Helpfull with orddeling taxi and so on

85%
Kalpana Shah
Publié le 02/06/2023

If not for the other room it was very good.

Room

We had 2 rooms. One room on the 2nd floor was a corner room with a fantastic view overlooking the square. The main problem with this room was there was no AC, which was terrible as at night there were so many insects that you could not open a window and it was very hot in the room. I would otherwise give this room a 5 rating The other room, however, was not great. The carpets were old the furniture tattered, the bathroom had a double sink with one full of water that clearly did not work. The door in the bathroom was broken. I would give 1 rating for that room, therefore overall I have given a 3.

Location

Brilliant location. Close to everything

Cleanliness

Fine

Service

Very friendly. Listened and did what they could but could not give us a better room for the one that was so bad.

85%
L
Publié le 31/05/2023

Nice hotel but very bad experience of the restaurants and their staff around the neighbourhood.

Room
Location
Cleanliness
Service
92%
Publié le 29/05/2023

vengo da tantissimi anni, e tornero', ma visto il costo della camera, sarebbe opportuno che tutto fosse funzionante (invece di preoccuparsi di bloccare Eu 250,00 per potenziali danni ad un cliente di lunghissima data)

Room
Location
Cleanliness
Service
Bar
85%
Sergei
Publié le 25/05/2023

More or less good, not brilliant because of poor breakfast.

Room
Location
Cleanliness
Service
100%
Christina
Publié le 22/05/2023

Staff was very accommodating when there was confusion over my booking. Cute rooms and excellent location!

Room
Location
Cleanliness
Service
100%
Johannes
Publié le 15/05/2023

Sehr schöne Mischung aus modern und alt.

Room
Location
Cleanliness
Service
100%
M V
Publié le 12/05/2023

Beautiful elegant hotel with perfect service

Room

Lots of perfectly organised space

Location
Cleanliness

Beautiful old fashion chic in the positive sense

Service
85%
Publié le 02/05/2023

See comments noted above.

Room
Location
Cleanliness
Service
80%
Publié le 20/04/2023

nice clean hotel, friendly staff, some technical problems in room

Room

refrigarator didn't work, airco unclear how to operate, strong box didn't work

Location

closeness to city, view

Cleanliness
Service

very good service at frontdesk

Bar
90%
Publié le 18/04/2023

Good experience. Friendly staff, wonderful breakfast.

Room

Slightly dated but comfortable and clean.

Location
Cleanliness
Service
100%
Publié le 16/04/2023

Superbe équipe Très accueillante service au top Je recommande cette adresse

Room
Location
Cleanliness
Service
Bar
95%
Lancin B.
Publié le 15/04/2023

Agréable et sans soucis.

Room
Location

Localisation en plein centre ville, belle vue et proche de tout.

Cleanliness
Service
95%
Publié le 15/04/2023

Excellent, location was perfect for what we wanted to see in Luxembourg. Very close to public transportation to take us back to the railway station to continue our journey.

Room

The vintage charm

Location

The location was perfect

Cleanliness

The room was clean and well maintained and serviced daily

Service

Staff were very friendly and helpful

100%
Eser Kaygusuz
Publié le 12/04/2023

Allgemeiner Eindruck ist sehr gut. Schön geräumige und saubere Zimmer, nettes Personal und das Hotel ist direkt im Zentrum. Kann ich auf jedem Fall weiterempfehlen. Nur das Frühstück könnte besser/vielfältiger sein (z. B. ein besser Kaffee, grössere und bessere Auswahl an Käsesorten + verschieden Optionen von Eiern = nicht nur Rührei). Aber abseits des Frühstücks, was nicht schlecht ist, nur besser sein könnte; habe ich nichts zu bemängeln. Schönes Hotel. Kann ich weiterempfählen👍

Room
Location
Cleanliness
Service
100%
Publié le 11/04/2023

Super ... à y aller je recommande

Room
Location
Cleanliness
Service
100%
Anatol
Publié le 10/04/2023

War ein sehr schöner Ausflug! Vielen Dank!

Room

Die Zimmer waren sauber und warm! Die Betten sehr bequem!

Location

Die Lage ist Top! Mitten in der Stadt, aber trotzdem war es ruhig in der Nacht!

Cleanliness
Service

Die Mitarbeiter sehr nett! Danke für den Tip bezüglich Parkplatz!

100%
Louis
Publié le 08/04/2023

Très agréable, emplacement idéal pour la visite de la ville.

Room

Chambre spacieuse

Location
Cleanliness
Service
90%
Publié le 04/04/2023

Expérience Satisfaisante

Room

Améliorer la décoration et le style

Location

Plein centre

Cleanliness
Service
100%
Publié le 28/03/2023

Very nice style and good location

Room

Spatious and big window

Location

Perfect

Cleanliness
Service
100%
Nicoletta
Publié le 27/03/2023

The location is superb. The rooms are very well equipped and of good size. Very comfortable bed and excellent double glazing protecting from noise from the busy area. I appreciated complimentary fruit upon my arrival. The staff was great and very helpful. A large variety of choices at the breakfast buffet. Some more lactose-free options would be welcome for someone like me who is intolerant.

Room
Location
Cleanliness
Service
84%
Publié le 26/03/2023

Excellente sauf une réservation toujours bloquée sur notre carte inutilement

Room
Location
Cleanliness
Service
Bar
100%
Publié le 17/03/2023

Muy a gusto para disfrutar de dos dias en Luxemburgo acceso y muchas posibilidades

Room

La amabilidad de los empleados

Location

En el centro

Cleanliness
Service
Bar
100%
Cleonice
Publié le 16/03/2023

A very tradicional and charming hotel very well located

Room

Very comfortable

Location

Near everything

Cleanliness

No comments

Service

Very Nice staff

90%
Diego
Publié le 04/03/2023

Excellent. Fully recommend to stay there again.

Room
Location
Cleanliness
Service
95%
Davis Martin
Publié le 26/02/2023

I have stayed at this hotel since 1973, and will continue to do so. The owner takes great care to maintain this historic property. A disappointment was that the bar was closed due to a staffing issue.

Room
Location

Within walking distance to my office and most destinations for me.

Cleanliness
Service
95%
Damien
Publié le 16/02/2023

Hôtel agréable dans un style volontairement rétro, personnel à l'écoute et accueillant.

Room

Chambre confortable, dotée d'un balcon. Un bémol sur l'isolation de la chambre où l'odeur du tabac d'un voisin fumeur passait par la conduite d'aération de la salle de bains.

Location

Emplacement idéal

Cleanliness

Chambre très propre et bien équipée.

Service

Personnel courtois, accueillant et très disponible.

100%
Susan Riley
Publié le 07/02/2023

We are already planning to come here again.

Room

Very large airy room with a lovely view. Clean and spacious bathroom, comfortable fittings.

Location

Handy for the buses and very central for both the Haute Ville and the areas over the river.

Cleanliness
Service
Bar
100%
Konstanze Betz
Publié le 04/02/2023

Sehr gutes Preis/Leistungsverhältnis und Lage. Wunderbares Frühstück und Service. Gerne wieder!

Room
Location
Cleanliness
Service
80%
Publié le 31/01/2023

Très bien sauf la déception du petit déjeuner

Room
Location
Cleanliness
Service
Bar
80%
Publié le 27/01/2023

Comfortable, but the bathroom it is little hold faction.

Room
Location
Cleanliness
Service
100%
Alifta Ariestiwi
Publié le 23/01/2023

Very nice hotel and well recomended. Very close distance to everything that are recomended to see in surrounding area.

Room

It's bigger than expected and very clean

Location

Very close to city center and the view is great from the room

Cleanliness

Although the furniture is old, but it's neat, clean and well managed. Feels like going to timespace stay in luxury hotel in the 80's

Service

Very helpful

60%
Publié le 21/01/2023

Très déçu. Ce nest pas un 4 étoiles. A peine 2

Room

Enlever la moquette et besoin dun très gros rafraîchissement

Location
Cleanliness
Service
100%
AbdulHalim Behebehani
Publié le 09/01/2023

Very good nice decorated friendly staff

Room
Location
Cleanliness
Service
90%
Publié le 04/01/2023

Piacevole e confortevole, il personale gentile e disponibile

Room
Location

Praticamente in centro città

Cleanliness
Service
95%
Publié le 02/01/2023

Ubicación perfecta Habitación limpia Desayuno perfecto Mobiliario muy usado Cambiaría la declaración de la habitación Se ve muy antigua

Room
Location
Cleanliness
Service
95%
Publié le 01/01/2023

Un hotel chaleureux , typique , une ville magnifique et ses habitants tres chaleureux

Room

Le style d'époque !

Location

Situé à proximité de tout

Cleanliness

Rien a dire

Service

L'acceuil et la cordialité

100%
Roman
Publié le 26/12/2022

Vielen Dank. Alles war wie beschrieben und komfortabel.

Room
Location
Cleanliness
Service
92%
Erin Martin
Publié le 20/12/2022

We absolutely adored our time in Luxembourg and the Grand Cravat was the perfect location from which to enjoy it!

Room

Great room, fantastic shower, amazing view. The bed was not the most comfortable ever, but the staff was delightful.

Location

Right in the heart of everything!

Cleanliness

Very clean

Service

Everyone was so friendly and helpful!

Bar

Beautiful setting. Process were what Youd expect in a hotel bar (a bit on the high side).

100%
Publié le 20/12/2022

Very nice. Very friendly staff.

Room
Location
Cleanliness
Service
100%
Kristyna Mala
Publié le 18/12/2022

Our stay in Grand Hotel Cravat was very nice, thank you to all of the staff (incl. reception, breakfast service and room service) that made our stay enjoyable. Keep on the good job and also the historical charm of the hotel is definitely a plus.

Room

Clean, quiet, nice view from room 444. The room smelled fresh and not dusty.

Location

Superb location close to all the main spots, great view and bus/tram super close too.

Cleanliness

Overall the hotel is very clean everywhere, in the rooms, bathrooms and breakfast area - very well taken care of.

Service

All of the staff members we've come across were very friendly - especially the breakfast service and staff at the reception.

92%
Mat
Publié le 12/12/2022

Lovely place to stay. Would recommend to others

Room

Duck feather pillows made us have bunged up noses and sneezing. Pillows also very flat.

Location

Great location for Xmas markets

Cleanliness
Service
Bar
100%
Giorgia
Publié le 10/12/2022

Ottimo hotel, ottima posizione personale gentilissimo,solo migliorare alcuni prodotti alla colazione

Room

Biancheria, vista, teiera

Location

Vicinanza al bus

Cleanliness

Tutto tenuto molto bene

Service

Gentilissimi tutti

100%
Ferreira
Publié le 05/12/2022

Quand j'irais à nouveau au Luxembourg, l'hotel Cravat sera sans doute mon choix! Magnifique!

Room

Très propre. Vue magnifique! ;)

Location

Excellente la vue et localisation superbe pour se promener et connaître la ville.

Cleanliness

Rien à dire.

Service

Employés cinq étoiles.

Bar

Tout!

80%
Publié le 04/12/2022

......................

Room

Le lit est de qualité, cependant le fait d'avoir 2lits simples collés ensemble, laissant place a un grand creux en plein milieu du lit n'est vraiment pas top.

Location
Cleanliness
Service
95%
Publié le 25/11/2022

In general it was good.

Room
Location
Cleanliness
Service
95%
Sandra flores
Publié le 25/11/2022

Excellent and pleased

Room
Location
Cleanliness
Service
100%
Mirjam Knoll
Publié le 21/11/2022

Sehr angenehm, schönes Ambiente, angenehme Musik beim Kaminfeuer. Komme gerne wieder!!

Room
Location
Cleanliness
Service
100%
Sergio
Publié le 14/11/2022

¡Muy agradable! Repetiría en vuestro hotel sin dudarlo. Muchas gracias.

Room
Location
Cleanliness
Service
100%
Publié le 13/11/2022

Tudo excelente, localização, funcionários, pequeno almoço, acomodações

Room
Location
Cleanliness
Service
85%
Roberto Battaglia
Publié le 12/11/2022

Struttura centralissima (alle spalle della Cattedrale) con tanto spazio sia nelle parti comuni (sala colazione, hall, corridoi) che nella camera (armadio grande, ampia poltrona, tavolino e sedie, due finestre, specchio grandissimo sia in camera che nel bagno con due lavabi, vasca, wc in stanza a parte). Personale gentile, disponibile e qualcuno parlava anche un pò di italiano (cosa molto rara in Lussemburgo). Check in rapidissimo; Due ascensori (uno più piccolo ma gradevole in stile vintage). Pulizia buona. WI.FI. ottimo. Colazione discreta (non troppo varia e poco ricercata soprattutto per la parte dolce).

Room

Qualche accessorio era decisamente vecchio e andava cambiato (qualche porta rovinata, una tenda, delle lampade, il mobiletto del frigo bar)

Location
Cleanliness
Service

L'ultima sera acqua appena tiepida (per non dire fredda) nella doccia. Nessuno ci aveva avvertito del guasto e nessuno si è scusato!

100%
Publié le 07/11/2022

It was very pleasant. Would recommend it to my friends and family

Room

Very clean and tastefully decorated

Location

Close to all the tourist attractions

Cleanliness

Everything

Service

Very helpful

100%
Martine Maes
Publié le 07/11/2022

We hebben enorm genoten van het hotel

Room

Mooie inrichting

Location

Kan niet beter, ook erg goede bereikbaarheid met openbaar vervoer

Cleanliness

Top

Service

Bereidwillig en stijlvol

95%
Luss
Publié le 30/10/2022

Altes Hotel.. Mit charme

Room
Location
Cleanliness
Service
100%
Bella
Publié le 29/10/2022

Great place, location and hotel

Room

Clean

Location

Nice location

Cleanliness
Service
92%
Alwyn Charles
Publié le 29/10/2022

We very much liked this hotel. There was nothing to fault and we would certainly recommend it to our friends.

Room

Typical European room, spotlessly clean, nice street view, an apple from the hotel each was a nice touch and simply showed the attention to service.

Location

A few steps from the old town and pedestrian precinct. Overlooking the river valley and the original "low town", a couple if minutes from the Cathedral and the main square. Close to buses and trams.

Cleanliness

Not sure what this is asking but the room, the hotel and the entire city is very clean. I'm not aware of seeing any garbage anywhere and recycling bins are easily available city wide.

Service

Every member of staff we encountered was pleasant and helpful. We particularly enjoyed the evening reception worker, possibly because he was on duty when we arrived, but no member of staff could have been more helpful.

Bar

Very pleasant bar / lounge. Friendly and seemingly knowledgeable bar man.

100%
Publié le 29/10/2022

Friendly staff, great location, great breakfast

Room
Location
Cleanliness
Service
96.7%
Anttila
Publié le 17/10/2022

We enjoyed a lot of the hotel bit old fashioned atmosphere. Location is great just beside the wenzel tour. So many good restaurants nearby.

Room
Location
Cleanliness
Service
Bar
60%
Publié le 16/10/2022

Sehr unzufrieden über das Einzelzimmer für 2 Personen!

Room

wir hatten ein Doppelzimmer superior gebucht und bekamen ein als kleines Einzelzimmer hergerichtetes Zimmer, viel zu schmales mit zu weicher Matratze, sodass wir immer zur Mitte aufeinder rollten! Ich habe dadurch die ganze Nacht nicht schlafen können! nur 2 kleine Handtücher, nur 1 Paar Hotelpantoffeln, nur 1 Tasse für Tee, nur 1 Apfel als Willkommensgruß

Location

Zentrale Lage, Nähe zur Altstadt, Nachteil: Lage an sehr stark befahrener Kreuzung

Cleanliness

Sauberkeit seht gut, fehlende Handtücher, Tasse und Pantoffeln für 2. Person- soweit dies unter Ordnung gehört,

Service
100%
CARMINE RUGGIERO
Publié le 15/10/2022

Confortevole. Siamo stati bene nella nostra stanza Mia moglie, mia figlia ed io.

Room

Anche se alquanto vecchia come struttura la camera era grande e spaziosa

Location

La posizione Centrale dell'Albergo

Cleanliness
Service

Sempre gentili e premurosi

96%
Publié le 15/10/2022

O hotel é muito bom , bem localizado e sua equipe muito gentil. Mas em um dia ficamos sem água quente pra banho. Queixa que identificamos tb de ots hóspedes. Em um Hotel 4 estrelas isso não pode acontecer.

Room
Location
Cleanliness
Service
68%
Publié le 12/10/2022

Das Hotel Cravat scheint aus der Zeit gefallen zu sein. Es hat einen Renovierungsstau. Das Frühstück ist überteuert.

Room
Location
Cleanliness
Service
88%
Publié le 11/10/2022

Lovely Hotel with old-fashioned charm. Great location. Friendly staff.

Room
Location
Cleanliness
Service
100%
Publié le 09/10/2022

Classy hotel with good breakfast, bathrobes were nice and bathrooms new

Room

Bathrobes and towels were new.

Location
Cleanliness
Service
100%
Joel McDonell
Publié le 09/10/2022

A fantastic stay. I will be back. I will recommend to others.

Room

Perfect size for my needs. Very clean.

Location

Perfect location for travelers from afar.

Cleanliness

Very tidy and clean.

Service

Everyone was Very friendly and helpful.

100%
David
Publié le 03/10/2022

Great apart for the wet weather but coming from Scotland not a real problem.

Room
Location
Cleanliness
Service
100%
Publié le 29/09/2022

Very nice! I would choose it again. Excellent central location, very polite and helpful staff, nice, confortable, big room, rich breakfast buffet, nice window view.

Room

Very big, confortable room, nice decoration, very clean, confortable bed

Location

Right to the centre of Luxembourg, very close to every sightseeing on foot, very close to restaurants

Cleanliness
Service

Very polite and helpful staff

100%
Publié le 25/09/2022

Very nice, good service

Room

Very well done, loved the bath robe

Location
Cleanliness
Service
84%
JC
Publié le 22/09/2022

Etrange impression de retour aux années 70. Lhôtel a dû être superbe : grandes chambre s, vues superbes sur la ville. Mais tout est dun autre âge la décoration, les équipements, les salons.

Room
Location
Cleanliness
Service
92%
Moh
Publié le 18/09/2022

It was nice and the location is perfect and staff are very keen

Room
Location
Cleanliness
Service
92%
Publié le 15/09/2022

Met our needs. Lovely hotel. Excellent location

Room
Location
Cleanliness
Service
88%
Publié le 09/09/2022

Loved it But view from room didnt give me any sight of city for 4 nights Odor in room a problem but then it was resolved

Room

There was a foul odor in my room one afternoon. Front desk and housekeeping address yet by pouring water down the floor drain in bathroom

Location

Room with a window view of city would have been welcome as a tourist instead of no view

Cleanliness
Service

All very helpful and friendly

65%
Publié le 09/09/2022

disappointing - the pictures and description did not capture how tired and outdated this property is - it smells old

Room

old with no obvious updating, smells old

Location

Great location - close to shopping and old city

Cleanliness
Service

they tried to meet our needs - very kind and helpful

88%
Pieter en Sabine
Publié le 05/09/2022

Mooi authentiek hotel, luxe uit de jaren 50-60

Room

authentiek

Location
Cleanliness
Service
100%
Publié le 03/09/2022

Wonderful! Would stay again.

Room
Location
Cleanliness
Service
96%
Riemer
Publié le 29/08/2022

Gutes Hotel, gute zentrale Lage.

Room
Location
Cleanliness
Service
76%
Publié le 24/08/2022

Too hot needs air conditioning

Room
Location
Cleanliness
Service
96%
Haliti
Publié le 23/08/2022

Ich kann nur empfehlen

Room
Location

Alles zu Fuß erreichbar

Cleanliness
Service

Sehr freundliche Mitarbeiter

96%
Publié le 20/08/2022

Schönes Hotel in top Lage

Room
Location
Cleanliness
Service
88%
Renaud
Publié le 16/08/2022

Un bon hôtel, un peu cher mais un excellent emplacement pour visiter la ville. Belle déco à l'ancienne. Les peignoirs dans les chambres c'est sympa. Quelques places de parking seraient un plus.

Room
Location
Cleanliness
Service
100%
Publié le 12/08/2022

Alles in allem Spitze

Room

Größe

Location
Cleanliness
Service
96%
Victor
Publié le 06/08/2022

Fue una estancia muy buena, el desayuno muy bueno y la ubicacion no podria ser mejor. lo unico que recomiendo es que asi el hotel no tenga aire acondicionado en las habitaciones, deberian ofrecer un ventilador..en epoca de calor es muy necesario.

Room

Habitacion con mucho espacio.

Location

Excelente ubicacion para recorrer los principales sitios turisticos de la ciudad y cerca a una estacion de Tram

Cleanliness
Service
64%
Vlugt w v d
Publié le 03/08/2022

Teleurstellend jammer maar helaas

Room

Ruimte en hygiëne

Location

Centrum

Cleanliness

Prima

Service

Voldoende

88%
Publié le 01/08/2022

Very nice stay in this hotel. Lots of character and amazing location.

Room

Lovely bedroom and comfy bed

Location

Very central with lovely views

Cleanliness
Service

Night check in man didnt give us any information or offer any recommendations when we arrived. Although he was friendly

92%
Publié le 27/07/2022

Gutes, sehr zentral gelegenes Hotel.

Room
Location
Cleanliness
Service
84%
Publié le 25/07/2022

I had a very pleasant stay! The only disadvantage is a lack of air-conditioning in the rooms.

Room

The wardrobe was smelly and there was no air-conditioning

Location
Cleanliness
Service
92%
Publié le 23/07/2022

The location was perfect for walking through the town and parking behind the hotel in Knuedler parking garage was very simple. (Parking on the -3 floor is the best as it is brand new) If you are used to air conditioning, then you may need to find another hotel, but the gentleman at the reception desk offered us a fan for our room which was a huge help. (We were there during a heat wave.) This hotel is a "classic" European hotel, similar to what you would find in Italy or other European countries.

Room
Location
Cleanliness
Service
80%
Mohamed Nour
Publié le 21/07/2022

استمتعنا بلاقامة والموقع الممتاز للفندق

Room
Location
Cleanliness
Service
100%
Santiago F
Publié le 17/07/2022

Excelente hotel en excelente ubicación! Si vas en auto hay un estacionamiento a 30 mts muy cómodo.

Room

Ubicación y desayuno

Location
Cleanliness
Service
95%
Publié le 15/07/2022

Great location, bright and airy room with a nice view and helpful staff. The lack of air conditioning in 30+ temperatures was a drawback. We found the heat and lack of circulation in the bathroom a bit unpleasant also. Staff were very friendly.

Room

Bright and airy, nice view

Location
Cleanliness
Service
96%
Pierre
Publié le 14/07/2022

Très bon séjour, confortable et avec l'accompagnement d'un personnel agréable et professionnel.

Room
Location
Cleanliness
Service
80%
Aurel
Publié le 11/07/2022

Good for the location but uncomfortable for our room 659 as was a door leading to another room which was locked but tested by the guest from that room at 2AM. Get a note on it. Also the noise coming from the next room bathroom is very sensitive as no-one wants to hear a stranger do his/hers needs at 3AM

Room

Have more double beds because as couples 2 single beds are quite not helpful

Location
Cleanliness
Service
96%
Publié le 09/07/2022

petit dejeuner un petit peu cher(27 euros)

Room

odeur dans l'armoire

Location
Cleanliness
Service
100%
Konstantin
Publié le 08/07/2022

Good and interesting

Room
Location
Cleanliness
Service
100%
Publié le 05/07/2022

I loved the hotel and the staff were wonderful. We had a very short stay, so we did not eat or visit the bar, but the breakfast looked wonderful. There is some noise from the street at night, but that is expected in the heart of the city.

Room

The charm. The robes.

Location

The hotel is right in the middle of everything.

Cleanliness

The hotel is perfectly kept and very clean.

Service

The staff were true professionals and provided a type of service that feels rare these days.

96.7%
Jon Schick
Publié le 01/07/2022

Very comfortable hotel in excellent location. Lovely to stay in a place with a sense of history and uniqueness. Excellent breakfast. Would stay here again.

Room

Clean, excellent bathroom

Location
Cleanliness
Service
Bar
95%
HB
Publié le 24/06/2022

Mon expérience était satisfaisante.

Room

La propreté, les produits tels que serviettes, shampoing etc

Location

En plein centre-ville!

Cleanliness

Tout était propre.

Service

Politesse et discrétion.

92%
Publié le 17/06/2022

We had a wonderful visit to Luxembourg and shall return. Our only issue was with the potential for noise in the room and lack of climate control but that is just down to the age of the property. All in all the hotel is a lovely place to stay.

Room

Great location and view only slightly spoilt by the issue of connecting doors and potential and experience of noise. The age of the hotel also means that no air conditioning makes a stay in a hot summer uncomfortable. Staff very obliging and gave us a fan but our last night was unbearably hot.

Location

Couldnt be better located.

Cleanliness

Luxembourg City is one of the cleanest cities I have ever visited. Well done !

Service

Very helpful, polite and obliging. Try to problem solve and explain when an issue arises.

96%
Publié le 13/06/2022

Nous avons beaucoup aimé.

Room
Location
Cleanliness
Service
88%
Publié le 11/06/2022

Me ha gustado el hotel.

Room
Location
Cleanliness
Service
92%
Publié le 08/06/2022

We had a lovely holiday at the hotel, the only thing I would ask for in the future is a non slip bath mat for the shower as I did have a bad slip on one occasion in the shower.

Room

very comfortable bed and room big and bright

Location
Cleanliness
Service
Bar

opening hours very not great

100%
Publié le 06/06/2022

Nice hotel between chique and antique.

Room
Location
Cleanliness
Service
96%
Publié le 16/05/2022

Super hotel hopelijk gaan wij meer boeken daar . ( september) Alleen kleine miscommunicatie betreffende bijboeken kamer. Mijn mN en ik hadden ruime kamer. Mijn vader en vriendin kleine kamer omdat ze alleen op 1 persoon hadden gerekend . Kwamen we achter bij ontbijt. Dat er 3 personen stonden maar moest 4 zijn . Had gelukkig het bericht nog.

Room

Ruim, licht en erg schoon

Location

Precies in centrum

Cleanliness

Schoon en opgeruimd

Service

Erg vriendelijk

73.3%
Gerrit Wormeester
Publié le 08/05/2022

We expected more the hotel needs renovation

Room

The room had just been painted, the smell made you want to open up the window and outside there was a lot of noise almost all night. We were offered an other room on the inside but did not like that.

Location

Right in the middle of town

Cleanliness

But a little old fashioned

Service

Very helpful

Bar

The bar was not open

72%
Publié le 06/05/2022

Good, quite old-fashioned hotel but charming. Clean and comfortable.

Room
Location
Cleanliness
Service
100%
Publié le 02/05/2022

I could spend pretty comfortable time at the hotel. Thank you.

Room
Location
Cleanliness
Service
92%
Publié le 02/05/2022

Nice and clean hotel at a great location in the old city. Very friendly and helpful staff.

Room
Location
Cleanliness
Service
100%
Publié le 01/05/2022

Hotel charmant, le personnel aimable, très bien situé. Cest mon deuxième séjour.

Room
Location
Cleanliness
Service
90%
Publié le 30/04/2022

Personnel très aimable petit déjeuner excellent

Room
Location
Cleanliness
Service
Bar
100%
Publié le 29/04/2022

I had a wonderful time

Room
Location
Cleanliness
Service
64%
Publié le 28/04/2022

friendly staff at check in, very clean rooms, pillows not very comfortable but bed okay.

Room
Location
Cleanliness
Service
100%
Boyana
Publié le 26/04/2022

Everyone at the hotel is exceptionally friendly and professional, hotel is superbly located and the rooms are quite large and comfortable

Room
Location
Cleanliness
Service
Bar
96.7%
Publié le 03/04/2022

Hôtel parfaitement situé et accueillant pour passer un séjour agréable

Room
Location
Cleanliness
Service
85.7%
KERBID
Publié le 29/03/2022

Expérience à renouveler

Room

Chambre propre et lit comfortable

Location

Situation parfaite à deux pas du centre ville.

Cleanliness
Service

Personnel aimable et à l'écoute

Bar
100%
Holly Probst Turner
Publié le 25/03/2022

We loved this hoteland when we return we will book here as well as telling all of our friends and relatives how excellant it was!! Very friendly and felpful and beautiful

Room

Our room was beautifully decorated and very clean!! We especially loved our view

Location

The hotel was in a great and perfect location close and very walkable to all of the sights, shopping and restaurants!!

Cleanliness

Very clean

Service

The staffat the hotel were very welcoming and friendly and especially helping us find sites and restaurants

100%
Salvatore AMOROSI
Publié le 20/03/2022

Fantastico contornato dalla cortesia del Personale e dalla magnifica posizione della struttura. Top

Room

Tutto

Location
Cleanliness
Service
93.3%
C. Moreno
Publié le 15/03/2022

Muy confortable con una ubicación excelente. Very comfortable with an excellent location.

Room
Location
Cleanliness
Service
92%
Sylvain
Publié le 08/03/2022

Nous avons beaucoup aimé juste un defaut dans notre chambre les lampes de chevet avaient les ampoules cassés ou ne correspondant pas a la lampe

Room

L ambiance et le coté ancien de l hotel

Location
Cleanliness
Service
92%
Publié le 17/02/2022

The location of the hotel was amazing, its cleanness too. I would definitely stay there again!

Room

It was quiet spacious

Location

It was literally close to everything

Cleanliness
Service
76.7%
Publié le 04/01/2022

Redelijk niks voor mensen slecht ter been

Room
Location
Cleanliness
Service
100%
Publié le 22/12/2021

très bien pour un séjour d'agrément, proche de tous les endroits à connaître de Luxembourg

Room

la grande salle de bains avec la douche à l'italienne

Location

proche du centre ville

Cleanliness
Service
94.3%
Patrick Teroerde
Publié le 16/12/2021

Great stay thank you

Room

Lovely room with a view. Superb bar and service throughout.

Location

Very central

Cleanliness
Service
Bar

Great selection and skill of bartender

93.3%
Publié le 15/12/2021

Eine schöne Zeitreise in die 60er.

Room

Sehr sauber, sehr bequeme Betten, vollständig ausgestattet. Dusche statt Badewanne wäre schön.

Location

Perfekt

Cleanliness
Service

Mehr Freundlichkeit geht nicht.

100%
Publié le 14/12/2021

Great, luxurious, clean

Room
Location
Cleanliness
Service
96%
Abel Gomes
Publié le 23/11/2021

Great experience in Luxembourg specially for my wife, because I was already worked and lived in Luxembourg

Room

Amazing city view

Location

Lovely

Cleanliness
Service

The receptionist. Extremely professional and always with a smile

96.7%
marchal
Publié le 15/11/2021

Super hôtel très bien situé. A recommander.

Room

Le confort, la propreté, la chambre spacieuse

Location

Emplacement idéal pour aller visiter la vieille ville

Cleanliness
Service
50%
Le faou
Publié le 14/11/2021

Hotel très viellot qui aurait grand besoin de rénovation. On peut avoir un style ancien mais avec beaucoup plus de confort pour le prix des chambres. Literie de très moyenne qualité et pas de room service pour un hotel 4 étoiles cela est décevant. Petit déjeuner très médiocre niveau gustatif.

Room
Location
Cleanliness
Service
60%
Claudia Gregori
Publié le 12/11/2021

Staff not friendly and professional, treating the host as a nuiisance

Room
Location
Cleanliness
Service
96.7%
Igor
Publié le 11/11/2021

Great location, top class service and friendly staff!

Room
Location
Cleanliness
Service
94.3%
John van belle
Publié le 02/11/2021

very good, nice location in the centre. nice staff

Room
Location
Cleanliness
Service
Bar
83.3%
Mic
Publié le 26/10/2021

Very good stay. Great location although little bit noisy due to being on the street side.

Room

Spacious, classic and stylish room

Location
Cleanliness
Service

Very friendly and good service

73.3%
Publié le 08/10/2021

Hotel qui a voulu conserver son âme mais au détriment du confort.

Room
Location
Cleanliness
Service
100%
Publié le 20/09/2021

My stay at Grand Hotel Cravat was of very high quality, thank to the staff friendliness at any time. My room was very comfortable and always in a very clean state. The breakfast was of high quality too, in a generous quantity. I have enjoyed my stay at your hotel and highly recommend it!

Room
Location
Cleanliness
Service
100%
Publié le 16/09/2021

Our rum was too worm and it was too noisy outside. Hotels name promise something Grand, but is rather ordinary.

Room

Large and sunny

Location

Central.

Cleanliness

Very good

Service

Helpful and efficient

90%
Mieczyslaw
Publié le 25/08/2021

Hotel itself good but lack of praking is unconfortable.

Room
Location
Cleanliness
Service
88%
Publié le 22/08/2021

Good price quality for a hotel in city center. Maybe make a short parking place for extra convienence.

Room
Location
Cleanliness
Service
100%
Publié le 17/08/2021

Parfait ; excellent hôtel, situation parfaite

Room

Le confort, la décoration

Location

Centre ville

Cleanliness

Parfait

Service

Tous très aimables

100%
Publié le 15/08/2021

Впечатления самые приятные. Очень хочется вернуться. Рекомендую всем этот отель. Останетесь довольны.

Room

Прекрасный номер с замечательным видом.

Location

Прекрасное расположение. Потрясающий вид с балкона.

Cleanliness

Безупречный порядок

Service

Приветливый персонал

90%
Publié le 14/08/2021

Simple but excellent hotel located in the best area of Lux city. Unique combination of old-fashion charm and modern comfort.

Room

Spectacular view

Location

Best in the city

Cleanliness
Service
100%
Ole
Publié le 21/07/2021

The Hotel is all over 100% ok

Room

Nice and clean

Location

Best in town

Cleanliness
Service
76.7%
Diana
Publié le 30/06/2021

It was okay, thank you

Room
Location
Cleanliness
Service
96.7%
Danilo
Publié le 24/06/2021

GreatGreatGreatGreatGreat

Room
Location
Cleanliness
Service
100%
Ab Oudmine
Publié le 27/05/2021

Amazing Hotel in a great location, the reception, room service, breakfast were amazing Thank you all for making my stay extraordinary

Room

Nice room Sith Balcony

Location

In the center of the city, near by shops and restaurants

Cleanliness
Service

The staff and amazing Thank you mentor at the reception

76%
Diego de la Guardia
Publié le 25/05/2021

Service très amical. Probablement la meilleure partie du séjour avec les vues. La mauvaise chose est les deux lits simples ensemble, les draps qui brûlent et les oreillers trop fins. En outre, le petit-déjeuner n'était pas inclus, et 25 euros, c'est relativement cher. Surtout si vous voulez juste un café et un croissant. Une autre bonne recommandation serait de mettre une smart tv qui pourrait justifier le prix de la pièce. Besoin de moderniser l'hôtel, les tapis et les lits. Traduit avec www.DeepL.com/Translator (version gratuite)

Room

Dans la description de la chambre, il était écrit "lit double". La vérité est que ce n'était pas, mais deux lits simples mis ensemble. La salle de bain est très bien, et les vues depuis la chambre sont bonnes. La mauvaise chose à part le lit serait le tapis, la chambre et l'hôtel en général ont l'air vieux.

Location
Cleanliness
Service
96%
Publié le 25/05/2021

Super! All would be perfect if the hair dryer was functional.

Room

Loved everything except for the barely functional hair dryer.

Location

Perfect spot in city center!

Cleanliness
Service
76%
Publié le 20/05/2021

Mitigé, nous avions réservé sur booking une chambre fumeur et en arrivant nous nous avons dit que les chambres etaient non fumeurs. De plus, nous avions réservé un grand lit double et nous avions eu que 2 petits lit simple.

Room

Lit double!

Location
Cleanliness
Service
96.7%
Publié le 16/05/2021

Très bonne expérience au sein de cet établissement.

Room

Chambre spatieuse avec balcon, personnel agréable et propreté au top.

Location

Emplacement idéal plein centre, tout est à proximité. Nous avons gare la voiture à notre arrivée et ne l'avons récupéré qu'à notre départ.

Cleanliness

Les locaux sont impressionnants, très beaux et très spacieux. Nous avons apprécié le tapis personnalisé dans l'ascenseur.

Service
100%
Marcin Kendra
Publié le 04/05/2021

Very very good hotel. 5/5

Room
Location
Cleanliness
Service
100%
Publié le 03/05/2021

All of the hotel staff was extremely pleasant and the location was absolutely perfect. Was concerned about parking but the garage right behind the hotel was easy to find and park in.

Room

Great view and amenities

Location
Cleanliness
Service
96%
Mireille
Publié le 29/04/2021

Uitstekend! Absolute aanrader! Perfect hotel, perfecte locatie, vriendelijk personeel, ruime kamer, goed bed, vlakbij parkeren.

Room
Location
Cleanliness
Service
70%
Sadoine Philippe
Publié le 26/04/2021

Bien mais peu mieux faire

Room

insonorisation extérieure

Location

Problème de parking en centre ville

Cleanliness
Service
96.7%
Aurélien
Publié le 20/01/2021

Difficile de faire mieux ! Nous avons été très bien installés, très bien accueillis. Parfait d'un bout à l'autre.

Room

Petite suite très agréable, attentions, décoration soignée

Location

A deux pas du piétonnier et du départ des itinéraires dans la vieille ville, juste à côté d'un parking, à 15 minutes de la gare

Cleanliness

Malgré le peu de passage, tout est nickel et bien entretenu

Service

Accueil chaleureux, service parfait, nous nous sommes sentis comme des rois.

83.3%
Publié le 01/01/2021

The staffs were friendly and the place was nice. I enjoyed my stay.

Room

I liked the view and the room was very clean and nice.

Location
Cleanliness
Service
90%
Publié le 08/12/2020

Staff´s friendliness in this historical hotel. We will return one day...

Room
Location
Cleanliness
Service
83.3%
Publié le 18/11/2020

Très bon séjour - Hôtel agréable et très bien situé

Room
Location

accessibilité au centre

Cleanliness
Service
96.7%
Publié le 14/11/2020

Très très bien . Il devrait y avoir un prix plus bas pour les personnes seules. Merci

Room

propre, confortable , très bien

Location

parfait pour découvrir la ville .petit bémol pas de parking . Pas d'arrangement avec un parking proche .

Cleanliness
Service
96.7%
Publié le 14/11/2020

Super séjour passé dans votre établissement

Room
Location
Cleanliness
Service
93.3%
Petit Ronald
Publié le 13/11/2020

Inoubliable! Monsieur Carlo, votre accueil personnalisé, votre amabilité et votre courtoisie sont remarquables, ainsi que celles de votre personnel.. Le Grand Hôtel Cravat est un établissement où l'authenticité de la "belle époque" est préservée; charme absolu! Confort à la hauteur du standing d'un 4 étoiles. Petit bémol: il est dommage voire "tristounet" que le bar soit fermé...

Room

Confort, charme, literie de très bon niveau, isolation acoustique, balcon, propreté irréprochable... parfait.

Location
Cleanliness
Service
100%
SP
Publié le 27/10/2020

perfect, best hotel!

Room

the view

Location
Cleanliness
Service
90%
P. Arnthof
Publié le 14/10/2020

Perfecte locatie, alles om de hoek. Super vriendelijk personeel. Beetje warm 's ochtends. I.v.m. de corona, was er een buffet, maar de bediening schepte alles voor je op. Goed geregeld!

Room

Schoon, leuk balkon, lekker oudbollig

Location
Cleanliness
Service
92%
Irina
Publié le 13/10/2020

The overall experience was great except the fact that somebody was constantly smoking on the 5th floor where was the room I stayed in. The smell was so strong so I had to keep the windows opened while slleping. That was a huge disappointment and made the stay much less comfortable.

Room

"Old fashion" interiuor - I loved it; the view was great; some small details (bath robes, shelves in the bathroom, convinient small mirror, plendy of shower gels, bluetooth speaker) made the stay even more comfortable.

Location
Cleanliness
Service

I had contact only with the receptionists, and they provided absolutely professional service

93.3%
Torregrossa
Publié le 29/09/2020

Bonne. Personnel et accueil formidable

Room
Location
Cleanliness
Service
93.3%
Freyhoefer
Publié le 27/09/2020

We visited the city and were simply site seeing.

Room
Location
Cleanliness
Service
93.3%
Publié le 19/09/2020

gradevole, molto apprezzate le poltrone in camera, molto comode, e cosi' pure la vista sulla piazza

Room
Location
Cleanliness
Service
84%
Publié le 18/09/2020

Satisfait !!!!!!!!!!!

Room
Location
Cleanliness
Service

Personnel tres tres aimable!!!

93.3%
Alvaro
Publié le 15/09/2020

The hotel is well located in the heart of the city, staff is nice and friendly and our room was clean and well lit. The lobby / common areas seem a bit stuffy, with a scent that reminds of old people that don't go out much. In Corona times, this does not really matter much, since we're outside most of the time anyways. Breakfast was great: good quality bakery, eggs to your taset, abundant food and nicely served, even with the challenges of Corona. I think visitirs would appreciate a recommendation / direction for parking in the area. There are a few parking plazas at walking distance, but the closes one is quite busy as it is the most centric (it was full when we got there sohad to circle downtown for a while and parked 4 blocks away. Extra pillows in the bed would have made our sleep better.

Room

Clean, enough space, well illuminated room

Location
Cleanliness
Service

Thenks, we felt welcome, informed and had an easy check-in, stay and check-out

90%
Gonzalo
Publié le 12/09/2020

Very pleased and exactly what we needed!! Will come back

Room

Top views, lots of light, and classic decoration.

Location

Perfect spot, close to center and close to Grund and road exits!

Cleanliness

The surroundings were pretty clean although there was a fair going on!

Service

All of them very friendly and kind

90%
Publié le 30/08/2020

Séjour très agreable

Room
Location

Centrale

Cleanliness

Tous est prpopre

Service

Très serviable très pret a donner un renseignement

92%
Stootman
Publié le 28/08/2020

Mooie locatie, super mooi ingericht. Authentiek, romantisch. Aardige medewerkers, behulpzaam. Heerlijk geslapen. Misschien als tip voor ooit bij een verbouwing, een douchebak ipv een bad. Maar zeker voor nu geen klagen!

Room

De mooie klassieke inrichting en het balkonnetje.

Location

Mooie locatie, fantastisch uitzicht.

Cleanliness
Service

Heel vriendelijke medewerkers, spreken goed Engels.

100%
Publié le 22/08/2020

Superb! Hotel + staff were fantastic.

Room
Location
Cleanliness
Service
63.3%
Van veen
Publié le 13/08/2020

Zoals hierboven. Vriendelijk personeel en locatie is goed. Hotel gaat niet mee met de tijd. Ik heb door de hitte niet geslapen. Zelf om ventilator gevraagd. Weinig verschil.

Room

Airco, goede ventilatie

Location

Middenin het centrum

Cleanliness

Prima. Oude locatie dus beetje muffig allemaal

Service

Goed geholpen, vriendelijk en behulpzaam

96.7%
Publié le 09/08/2020

Mooi hotel, heel netjes en verzorgd op alle gebied. Het vriendelijke personeel daarbij zorgt voor een hotel waar je ervaart dat professionaliteit, vriendelijkheid en verzorging leiden tot een fijn verblijf.

Room

Heel schoon, ruim, koffie en thee op de kamer.

Location

Wel veel lawaai aan de straat kant, maar dat is te verwachten in een stad. Met de ramen dicht goed te doen.

Cleanliness

Niks op aan te merken.

Service

Zeer vriendelijk personeel. Als gast voel je je echt een gast en er wordt alles aan gedaan jouw verblijf zo goed mogellijk te laten zijn. Hier is vriendelijkheid professionele hoffelijkheid.

90%
Publié le 04/08/2020

We had a nice stay. The room looked great and the breakfast was nice. It was a bit hot though, airconditioning would have been nice.

Room
Location
Cleanliness
Service
96%
Publié le 28/07/2020

disons que le moment était mal choisi le 25/7 au 26/7/2020 á cause des travaux durant la nuit

Room
Location
Cleanliness
Service
84%
Olga Shevtsova
Publié le 22/07/2020

Overall experience for 1 night stay is good

Room

Very old carpet makes not a comfortable and hygiene feeling

Location

Location is great

Cleanliness

Overall place is old and it gives shabby feeling

Service

Very friendly personnel

96%
Lisa
Publié le 19/07/2020

Fantastic. Loved staying in a unique place with old world charm rather than chains that are all the same no matter where you go. Thank you to the super lovely staff!

Room

Fabulous hotel with lots of old world charm. Staff at reception (especially the lovely older gentleman who checked us in) were super friendly and helpful. Spacious room. Good WiFi. Retro decor. Great location on the edge of old town. Would definitely stay again!

Location
Cleanliness
Service
100%
Xavier Huguet
Publié le 12/07/2020

Agréablement surpris par cet hôtel des années 60, bien situé en ville, avec un très bon rapport qualité-prix. Belle chambre au coin de l'immeuble avec une superbe vue.

Room

Spacieuse, belle vue, élégance subtile et authentique.

Location

Belle vue. Au centre de la ville haute.

Cleanliness
Service
92%
Publié le 10/07/2020

Parfait ! Je reviendrai !

Room

salle de bain à moderniser ..

Location
Cleanliness
Service
96%
Inge
Publié le 23/06/2020

Lovely breakfast central in the town. Nice staff.

Room

Nice beds and our balkon

Location

Very central

Cleanliness
Service
64%
Pane
Publié le 24/03/2020

Globalement, le bâtiment est vieux et nécessite une rénovation, si quelqu'un prend sa douche dans une chambre à côté, nous l'entendons comme si nous étiez avec cette personne et ce n'est pas agréable.

Room
Location
Cleanliness
Service
80%
João
Publié le 15/03/2020

The hotel needs some modernization.

Room
Location
Cleanliness
Service
90%
Liesbeth Dirksen-de Tombe
Publié le 05/03/2020

Goed Enquete is te lang en teveel verplcht invullen.

Room

Goed bed

Location

Centrum

Cleanliness
Service

Vriendelijk en in voor een praatjr

90%
Publié le 03/03/2020

deja mentionne ci dessus. notre sejour etait agreable.

Room

La tele se trouvait dans un endroit tel que nous ne pouvions pas regarder. on a change l'endroit de la tele et change la prise, mais la prise fonctionne avec l'interrupteur de la lumiere de la plafond, mais une fois qu'on a compris c'etait bon. le bidet de la sdb est hors service. on n'a essaye et il foncionnait mais on a compris qu'il fuit. donc on l'a ferme.

Location

proche de centre ville, parking, zone pietonne

Cleanliness

bien propre malgre son age de 120 !

Service

polis, correcte, gentils

90%
Francisco Javier
Publié le 27/02/2020

fyujhe56ujhr56 serg wserhg werhw wrth

Room
Location
Cleanliness
Service
80%
theo
Publié le 26/02/2020

prime hotel op uitstekend plaaats

Room

inrichting en netheid

Location

centrum

Cleanliness

prima

Service
Bar
96.7%
Kalli v
Publié le 25/02/2020

Great location near to all interesting sightseeings it was a great experience

Room
Location

You can go everywhere by foot

Cleanliness
Service
Bar
100%
Justyna
Publié le 25/02/2020

Een echt grand hotel. Top locatie. Ontbijtbuffet was geweldig. Personeel was super vriendelijk en attent. Een prachtige bar met een goede service. We komen er zeker nog terug.

Room
Location
Cleanliness
Service
Bar
88%
dettori ivan
Publié le 16/02/2020

excellent location..

Room

old furnitures, but nice

Location
Cleanliness
Service
91.4%
Maximiliano Moreno
Publié le 11/02/2020

el hotel es pequeño pero increiblemente bien ubicado, desde el caminando puedes recorrer todo el centro sin problema, las habitaciones son grandes y luminosas, cuentan con una ventana con balcon , las vistas son preciosas

Room

la habitacion estaba muy pero muy bien, lo unico malo era un olor raro en el baño

Location

en pleno centro de la ciudad

Cleanliness
Service
Bar
100%
Publié le 05/02/2020

Great stay and service. Location perfect.

Room

Great space and decor

Location
Cleanliness
Service
Bar
100%
Publié le 04/02/2020

Adorei. Sem duvida superou todas expectativas.

Room
Location
Cleanliness
Service
90%
Publié le 02/02/2020

Comfortable, clean, friendly hotel.

Room
Location
Cleanliness
Service
53.3%
Publié le 02/02/2020

Très peu recommandable

Room

Lit defonce Chambre pas insonorisée Petit bloc de savon dans la salle de bain ayant déjà été utilisé

Location
Cleanliness
Service
80%
George
Publié le 27/01/2020

Bien bien bien 16 caracteres

Room
Location
Cleanliness
Service
100%
Sterckx
Publié le 27/01/2020

Globalement nous reviendrons dès que possible

Room

Le style ancien le lit étais très confortable

Location

Dans le centre

Cleanliness

Très propre

Service

Super

96.7%
Publié le 21/01/2020

Perfecta ubicación y muy buena relación calidad precio.

Room
Location
Cleanliness
Service
96.7%
Jan
Publié le 17/01/2020

Very good, nice hotel to come back one time.

Room

Everything: bad, bed, coffee in the room, nearby the shops, etc.

Location
Cleanliness
Service
92%
Mary Fu
Publié le 17/01/2020

Lacation is good .Breakfast is not good!

Room
Location
Cleanliness
Service
92%
Publié le 13/01/2020

Convenient comfortable stay

Room

Good start zen room and bathroom

Location

Close to bridge and centre. Easy walking to all areas. Easy bus journey from airport

Cleanliness
Service

Reception staff very polite and friendly

83.3%
Publié le 13/01/2020

The hotel have a very good location

Room
Location
Cleanliness
Service
83.3%
ben architektor
Publié le 08/01/2020

super lage. gutes hotel, wenn man „vintage“ mag. das automatische „nachtlicht“ ist viel zu grell. die defekte sanitärinstallation beim lavabo müsste eigentlich auch dem putzpersonal auffallen. am 2. tag war der wasserkocher beschädigt. (jemand hat den deckel zu weit aufgewürgt). ich habe ihn selber repariert. dafür floss der strom nur noch in steckdose unter dem pult.... es ist mühsam, wg. dem kurzen kabel auf den knien einen kaffee zu brauen.

Room
Location
Cleanliness
Service
96%
Publié le 06/01/2020

Très bel hôtel. Un emplacement au coeur de le ville avec une belle vue sur la golden fra. Une expérience à refaire.

Room
Location
Cleanliness
Service
80%
Publié le 03/01/2020

Fijne citytrip met een heel verrassend goed hotel!

Room
Location
Cleanliness
Service
100%
N Soady
Publié le 02/01/2020

great experience, beautiful old building with charm, 4th floor has newly renovated rooms and we had a lovely room with a view to the Weihnachtsmarkt

Room
Location
Cleanliness
Service
93.3%
Katherine
Publié le 02/01/2020

Very pleased and will return

Room

All fixtures and fittings were good quality

Location

In the heart of the city

Cleanliness
Service
Bar
100%
Susan Langdon
Publié le 01/01/2020

Inspiring, exciting, full of wonder and warmth

Room

Large, comfortable, had all the amenities we needed and the view was truly amazing looking out over the monument

Location

Located in the centre, was perfect for shops and park

Cleanliness

We thought it was mostly well looked after. We did notice though a few overflowing rubbish bins around

Service

All very friendly and helpful and all spoke perfect English which always help when you can’t speak a word of anything else!

Bar

Comfortable and very attractive. It was like walking into a movie set. I watch a lot of old movies

90%
A.A.
Publié le 28/12/2019

Hotel location is good. Breakfast was really nice and enjoyable.

Room
Location
Cleanliness
Service
66.7%
Rahul Khanna
Publié le 26/12/2019

Location was perfect expect the room 209 was terrible. The reception gentleman was very very helpful. Maybe the hotel needs a little renovation.

Room

I guess we were given 209 room by mistake. Really a bad room

Location
Cleanliness
Service
Bar
88%
Publié le 26/12/2019

great, perfect location

Room
Location
Cleanliness
Service
100%
Publié le 24/12/2019

WOW, what a hotel. Everything was 100%. From booking in to leaving the experience was superb. The location was amazing, right next to everything. Highly recommended.

Room
Location

Wow you couldnt get a better located hotel. Right next to the shops, history and the bus service

Cleanliness
Service
Bar
100%
Nelson
Publié le 20/12/2019

Perfect hotel and excellent location

Room
Location
Cleanliness
Service
97.1%
Publié le 19/12/2019

Great stay loved it!

Room
Location
Cleanliness
Service
Bar
100%
Сергей
Publié le 18/12/2019

Все понравилось. Спасибо.

Room
Location
Cleanliness
Service
90%
ILIAS DIMITRIADIS
Publié le 13/12/2019

I was satisfied when it comes to value for money since the hotel is situated in a very convenient place: it is near the center of the old town and it has very good transportation.

Room
Location
Cleanliness
Service
93.3%
Publié le 10/12/2019

it was very nice. Very good location. Friendliness and help. It is noted that it is old hotel but growing to modernize.

Room

View of the square

Location

Great, Central

Cleanliness
Service
71.4%
marco
Publié le 06/12/2019

ok vengo in hotel da tanti anni

Room

passava aria dagli infissi

Location

rumorosa

Cleanliness
Service
Bar
83.3%
Ana Raquel Manarte
Publié le 04/12/2019

please tell one of the ladies t front desk that one can't buy the bus ticket inside bus 16 (bus for airport)

Room