Avis clients
Note de satisfaction
Notes moyennes
Liste des avis
Very nice, enjoyed my stay
Very nice room, great size and had that classic hotel look
Was right next to everything required and easy walk to main bus route
Very clean room
Reception was always manned by smiling staff
The hotel is well placed for access to the ville haute . The staff were extremely attentive to our needs . Overall we thoroughly enjoyed our stay.
I
The reception staff were particularly friendly and helpful.
Really good experience. Loved it. Minor faults; I object to having 250 Euros charged to my card on arrival as though I am going to run off with the contents of my room. A negative first impression. Also the hotel was strangely warm. Even though there appeared to be no heating in the room it was very warm - but happily the windows opened and the location is fairly quiet so we kept the window wide open (this is late October) and it was fine.
Fabulous view. Really comfortable bed. Very importantly had separate duvets on the double bed which should be the norm but often isn't.
Fabulous location on the edge of the old town. Extremely convenient for public transport.
Everyone we dealt with was charming and relaxed.
A nice hotel with excellent location. Friendly staff. Hotel is dated and bedroom and en suite needs some updating. Shower is powerfull but very awkward to handle. Only 3 very soft pillows for a double bed and 2 single quilts rather than a double quilt.
Needs updating and better pillows
Perfekt. Wunderschönes Hotel. Tolles Personal. Super Lage. Wir kommen wieder.
Very satisfied. You can’t beat the location. Staff was friendly and helpful.
The room was comfortable and spacious but bathroom could be more modern
I loved your hotel. If I come back to Luxembourg, I would not hesitate to stay with you again. Thank you so much for doing everything you could to make my stay memorable.
Our room was very quaint with what looked like antiques furniture. The shower and pillows were wonderful. I would have liked to take the pillow with me! The room was clean and very spacious. We could not have asked for anything nicer.
At first when we drove up, I was disappointed but after we left to explore, the location was absolutely perfect. We were only 1 block down from the entrance to the main square and everything was easy to get to.
Absolutely wonderful. The hotel and the area was very clean.
The staff was very helpful. The evening desk clerk had a wonderful sense of humor.
Een mooi hotel, vriendelijk personeel. Hotel ligt op een toplocatie. Zeker een aanrader om daar te overnachten.
De nostalgie wat de kamer uitstraalt
Midden in de stad
Zeer schoon
De behulpzaamheid
Das Cravat ist ein Palazzo der etwas in die Jahre gekommen ist und liebevoll renoviert. Die Farbe die an einigen Orten absplittert, tut seinem 20er-Jahre- Charme nichts ab. Uns hat es sehr gefallen. Es ist super gelegen, man macht alles zu Fuss und das Parkhaus ´Knüdler‘ ist um die Ecke. Wir hatten ein schönes, grosses Zimmer. Hell und sauber. Überhaupt ist das ganz Hotel sehr sauber und Mitarbeiter sehr freundlich. Wir werden wieder im Cravat absteigen.
Es wirkt etwas in die Jahre gekommen.
Bad erneuern, die Badewanne und die Toilette sind offensichtlich nicht mehr sauber zu halten. Beschichtung der Badewanne kaputt.
Muy bien situado para ir a pie a cualquier lado.
Luxembourg is a fabulous place to visit and the charm of the hotel enhanced the experience.
Love the view from the balcony and the room was perfect.
Great location.
Très bel endroit dans un cadre historique
Très bon emplacement central
Très joli bar
Eher alt und abgewohnt
Every thing very good except car parking
Very good
Mooie locatie oud hotel met vergane glorie muf Engels oud
Vergane glorie
Very nice hotel, authentic, quite vintage that makes it special, very cute elevator like from other century, super cozy and on top of that an amazingly friendly stuff. Just because does not have air-co system I will recommend it outside of the summer season.
Wir würden bei nochmaligen Besuch in Luxemburg gerne wieder in Ihrem ein Zimmer buchen.
Es gab nichts zu beanstanden etwas kühlung wäre schön gewesen da es sehr warm draußen war.
Die Lage ist optimal, da man sehr viel zu Fuß erreichen kann
War sehr ordentlich
Waren alle sehr zuvorkommend und freundlich.
Overall very good, great location for easy access to all things Luxembourg. Was noisy enough that earplugs were very much required.
Sound proofing is very poor. Both between rooms and from the outside. All our lights were electrically interconnected, trying to use different combinations of lights resulted in different effects (e.g. using the main light and the bedside light at the same time cause the bedside light to strobe).
All staff were extremely polite
Positiva e molto rilassante
Panoramica e pulita
Ottima
Disponibile
Gut das Hotel hat den Charme der alten Zeiten gut bewahren können, jedoch sind einige Modernisierungen doch notwendig. Klima auf den Zimmern (bessere Luft)
Ein schönes familiäres Hotel das wirkt wie aus alter Zeit, sehr schön und total gemütlich. Sehr sauber . Wirklich toll.
Sehr schönes sauberes Zimmer mit einem tollen Balkon
Mittendrin in Luxembourg
Einfach sauber,toll
Sehr freundliches Personal das einem immer behilflich ist
Prachtig oud Grand Hotel dat perfect is onderhouden in de oorspronkelijke stijl.
Geheel in de originele stijl gebleven en perfect onderhouden. We waanden ons weer even in de jaren ‘50.
Op nog geen 300 meter van de Place des Armes met alle gezellige restaurantjes en terrasjes.
100% in orde.
Personeel is uiterst hulpvaardig en vriendelijk.
Great location but you need to add air conditioner cause the weather so difficult in the summer
Everyone was very friendly, especially Tom the bar boy. The rooms were clean and I had a beautiful view from my window. The only thing I missed was the air conditioning, it was very hot
No parking and no air conditioning spoilt a nice experience
One big deception. I feel ripped off. We will never ever book this hotel again and will inform others not to select it.
Renovate the hotel
Perfect for city center and park
Get rid of old, broken or deterred stuff
Es war alles bestens
It was really good, thank you
Leider keine Veloabstellplätze im Hause. Parkhausplätze zu unsicher für teure Fahrräder.
Very Good experience.
Overall we had a great trip to Luxembourg and we were pleased we stayed at the GHC.
Our bright fifth floor corner room with windows on two sides and doors to a large wraparound balcony was charming. The decor was fresh and clean in a traditional style. It was good to have a kettle but it would have been nice to have a choice of tea (Earl Grey please!). The bathroom was clean but very dated, with a shower over the bath and a tube for a hairdryer. This was disappointing.
The location was great - very central and easy to walk around the city centre. It was also convenient for the free buses and trams. However it could be noisy at night with shouting and waste collections.
Luxembourg seemed very clean and tidy!
The staff were really friendly, helpful and professional. Thank you Salvatore!
Good location to visit Luxembourg
Beautiful historic hotel in the center of Luxembourg. Staff were fantastic. Would definitely stay here again.
Comfortable room with nice amenities. Only downside was no AC but that is to be expected in an older hotel.
Right in the center close to all attractions and good restaurants and shops
The staff was amazing
Nice little bar with excellent service
Beautiful hotel in an excellent old city location with no air conditioning. Staff, who try to help, upon failing, have no interest in helping said customer recover from the failure. I asked for a taxi, and was told to use the bus instead because 'all busses go to the train station'. After riding a bus to the Stadium, I was able to make my way back, but missed my train by over an hour. I asked for a room for the night because I had missed my train, and the front desk man basically yelled at me that I was stupid not to have found the train station or new train tickets. "The train goes every hour". Well, not direct, and those tickets weren't for sale! (There were options that take 13 and 17 hours instead of 4 or 5, but none of the 4 or 5 hour options were for sale.) He said, "I don't know if I have any rooms." and never responded with anything else. While in the lobby, looking for additional train tickets to buy, I booked a flight for the following day and a new hotel for that night since he clearly did not want my business. It very much soured me on your beautiful hotel. The man, is an older one with patchy hair and on the shorter side, if that helps identify him. When I checked in the night before, 2 older gentlemen were working, and the other has a full head of hair and is much taller than the one who would not call me a taxi.
It would have been MUCH nicer with air conditioning. The bed was comfortable and the bathroom was nice and spacious.
It is a FABULOUS location! It is right next to the Old City, easy to walk to everything there. Plus, all taxi drivers know where it is!
Very clean. No issues here at all! Very well kept!
They try, and mostly succeed. Again, if a guest asks for a taxi, to go to an unfamiliar location, please just get them a taxi, rather than try to tell them that ALL the busses go to the Train Station. They don't. Much of my trip was disrupted because of this, having to spend an extra day in LUX, losing tours in next stop, etc. That 'advice' probably cost me $700. :( Obviously, not very helpful.
Excellent. We thoroughly enjoyed our stay and would not hesitate to recommend it. Very grand setting felt like staying in a stately home not a hotel.
We stayed in one of the front rooms which had views of the square as well as double french doors to open and look out.
Very central to everything.
Room was very clean and neat and had all the amenities we needed.
The concierges on the reception was excellent. Very helpful and friendly.
Wir fühlen uns sehr wohl im Grand Hotel Cravat und werden wiederkommen. Lage, Personal und Sauberkeit sind top, Zimmer und Bad sind in die Jahre gekommen
Alles einfach perfekt.
Wunderschones grosses Zimmer.
Sehr zentral.
Alle sehr freundlich.
Totally recomendable
Friendliness of the staff. I would like to make a special mention to Tom!
Vi är väldigt nöjda med vår vistelse på hotellet men det är de små sakerna som man märker ibland. Frukostsalen, att två glödlampor är ur funktion märks med gång när man har sådan lampetter. Varför byter man dom inte innan frukost. Två minuters arbete
Saknade skohorn på rummet och det hade inte varit fel med en korkskruv. Samt att ha en fungerande tv så var rummet utmärkt
Enormt vacker utsikt från fönstret. Ej störande trafik på natten
Är egentligen extremt nöjd med allas vänlighet men jag blev fundersam på svaret vi fick när vi felanmälde att tv hade tappat sina kanaler. Vet fortfarande inte vad som var för fel på tv:n. Vi upplevde det iallafall väldigt märkligt.
Mycket nöjd med drinkmästaren, överraskade med god fina drinkar.
We had a corner room looking straight out to the statue. The room was bright, super comfortable, and looked much more stylish than the photos online! I would stay here again. The staff is really nice as well.
Extremely nice staff!
Very charming and well maintained hotel in a great location.
Great location, service, room quality. Perfect classy hotel in the perfect location. Would stay here again for sure. Highly recommend!
We stayed 3 nights and will never return to this hotel. Room was clean but carpet & drapes were dirty. We had to check out early at 6.45am on last day so couldn’t have breakfast which we paid for. The lovely waitress spent 10 min to check if they could provide us a sandwich to take with us when we check out the next day. However the rude staff at reception not only said no sandwich for us but also wanted us to pay extra 10 euros. A mistake he admitted but didn’t apologise. He just wanted us gone & refused to talk or look at us. A rude staff!!! Luxembourg is lovely but stay away from this horrible hotel.
Replace carpet, install air condition units
We stayed 3 nights. There was only one nice and friendly waitress at breakfast, nice cleaning ladies. The rest of staff were not hospitable, they never smile & one of them downright rude.
Worst hotel I have stayed in for years. My room on 2nd.floor was extremely warm with no ventilation or AC. And when I opened the window it was so much noise from the outside that you could not even listen to TV and have a normal conversation inside the room. Managed to sleep for 3 hours. If you for any reason decide to stay in this hotel, you have to insist on rooms that are not facing the streets
Install AC and sound proof windows
Disappointed as hotel is not up to standard
Total renovation needed including air conditioning
Nice centrally located
Train housekeeping how to do a good job
F&B polite and helpful Front desk not helpful and borderline rude
Great to visit the Cravat again. Lovely to be in such a central location.
The room was clean and comfortable. Unfortunately, there was no view from the window.
Depósito de garantia alto. Quase injustificável ou absurda tal exigência.
O quarto standard infelizmente não possui ventilação adequada.
Localização estratégica
Limpeza eficiente, um dos atributos mais relevantes do hotel
Da recepção à equipe do café da manhã, staff sensacional
Very good- interesting atmosphere and nice service
Very good hotel in Luxembourg. Will come again if there is a chance in the future.
Very enjoyable. Great location, friendly staff and comfortable room although the shower arrangement is unsatisfactory.
Shower over bath was very poor
Sehr schönes Hotel. Ein bisschen mehr Schein als Sein. Personal sehr gut und anständig gekleidet. Leider beim Suchen von Lösungen und beim Frühstücksservice nicht kundenorientiert. Das Personal an der Reception zeigte sich stets sehr freundlich, aufmerksam und zuvorkommend. Das machte einen guten Eindruck.
an der Reception sehr freundlich und sehr gute Dienstleistung. Zimmerservice auch sehr freundlich. Im Service beim Frühstück schlechte Dienstleistung. Bezüglich Frühstück zum Mitnehmen, was nicht geklappt hat, auch unhöflich und nicht kundenorientiert.
Das Hotel punktet besonders durch seine zentrale Lage und das gute Frühstück.
Das Badezimmer roch die ganze Zeit über sehr stark nach Kanalisation; dieses Zimmer würde ich in keinem Fall nochmals buchen!
Sehr gute zentrale Lage mit Parkhaus in der Nähe; Zimmer schön ruhig.
Nach der ersten Zimmerreinigung war die gerade neu benutzte Handseife am Waschbecken entfernt worden - ohne Ersatz...
Die Mitarbeiter im Frühstücksraum waren sehr freundlich.
Gastvrij personeel, warme kamers. Douche deed het maar matig, koffie was beperkt. Mooie ambiance.
Heel compleet
Midden in centrum
Zeer schoon
Zeer gastvrij
Sehr gutes Hotel, vereinzelt etwas veraltet. Frühstück war super :)
Very good experience
Quand je me rends au luxembourg, j opte pour l hôtel Cravat de façon systématique. C est une valeur sûre.
Il manquait de prise de connexion pour charger les produits électroniques mais la chambre au 5e étage avait une vue panoramique. Splendide. Les chambres sont bien nettoyées.
Au centre de tout donc proche de tout.
Le personnel est souriant, accueillant et très serviable.
Decent but out dated rooms. Nice that the hotel upgraded our room when the bath did not function properly
Making sure the drain of the bathtup is working so one can have a proper shower. Overall the place is romantic but needs renovation to modern standards
Het hotel heeft nog steeds de sfeer van vroeger behouden met de mooie inkomhal en lift maar heeft verder alle comfort. Het was een plezier om hier te mogen verblijven
Zeer netjes en ruim, misschien kan de badkamer wat opgefrist worden
Dichtbij alles
Echt niets op aan te merken
Iedereen is echt super lief en vriendelijk
De enthousiaste barman heeft ons lekkere cocktails gemaakt
In der Bar wurden wir etwas übergriffig empfangen
Bitte Wein anbieten
Heerlijk hotel, mooie grote kamer, goed ontbijt en service. Eén minpuntje: de kussens zijn te zacht
Generally excellent experience, although the single room was too warm with minimal ventilation. Staff were fantastic at greeting and providing assistance where needed
Not much in the way of ventilation for the single room on level 2, particularly when the bathroom radiator was put on unwanted which left the room very warm. A floor standing fan may be useful.
Staff incredibly friendly and helpful, giving us restaurant recommendations and helping us make reservations
Das Haus ist alt aber gut unterhalten
Heizung nicht effizient. Bei der Befragung im Vorfeld haben wir ein Doppelbett Bestellt, aber zwei Einzelbetten erhalten.
Teuer
Very well we are satisfacted
Das Grand Hotel Cravat ist liebenswürdig in die Jahre gekommen. Uns hat das sehr gefallen. Dass bei einem Aufenthalt von zwei Nächten unsere Handtücher und sogar unsere Bettwäsche (!) ungefragt nach einer Nacht ausgewechselt wurden, halten wir jedoch für fragwürdig. Diese Verschwendung von Ressourcen empfinden wir in der heutigen Zeit als nicht nachhaltig und vollkommen unnötig.
Den Charme der 1960er Jahre mögen wir sehr. Einige Details im Bad sollten aber doch dringend gerichtet werden: der Handtuchhalter bricht beinahe aus der Wand, die Ablage hängt schief, der Fön ist nicht mehr zeitgemäß.
Die Lage des Grand Hotel Cravat ist absolut top! In der Oberstadt, alles fußläufig erreichbar. Bushaltestelle zum Bahnhof und zu den P+R-Parkhäusern fast direkt vor der Tür.
Bad customer service. They didn’t solve our problem and be ungry because we wrote by booking
Alles war mit kleinen Abstrichen ( Bad und Frühstück) sehr in Ordnung.
Toller Barkeeper und sehr kreative Drinks.
Satisfaisante, chambre propre
calme, propre, amabilité du personnel
Très calme
centre ville
Très bien, j’aime beaucoup le style élégant « rétro » - on sent que l’hôtel devait être une place forte pour diplomate Bon service Une maison avec personnel très rigoureux
Great place Great staff
Great. Room was too hot. No ventilation whatsoever.
Too hot.
Perfect
Perfect
Very enjoyable from start to finish. An unusual touch was a daily addition of fresh apples in our room.
The room was exactly as described by the hotel
Ideally located for public transport, local shops & visitor attractions
No problems identified
Polite, friendly & helpful
Es ist sehr schön, in so einem traditionsreichen Haus übernachten zu können!
Wir waren sehr zufrieden mit dem Empfang durch Ihren Hauptportier. Allerdings war die Behandlung durch den Sonntagsportier (17.3.) sehr verbesserungsbedürftig. Wir verstehen nicht, dass unsere Kreditkarte bei der Anreise mit einer 250-Euro-Kaution belastet wurde und wir erst auf mehrmaliges Nachfragen am Sonntag (und erst nach einer „Kontrolle“ unseres Zimmers) eine Rückerstattung dieser Kaution erfolgte. Auch das haben wir noch in keinem Haus erlebt…
muy buena la experiencia en general
La ducha muy antigua
A good experience, well located and comfortable room. Only comment is that keeping a deposit of 250 euros is outdated and not the practise anymore in modern hotels.
Sehr gut gefallen komme wieder
Old school hotel with excellent location and good staff. It is a pity for some of the facilities that would deserve to be replaced.
Nice big room, but old TV, difficult to adjust lights, some electrical outlets didn't work (but I didn't have time to deal with it). The view from the room was not great.
Very satisfying. An excellent location.
Overall, size view etc was great. However the bath needs either re- enamelling or replacing.
A great team. But the argument in the breakfast room should have been dealt with away from other guests.
I will not book this hotel again.
It was clean but very old bathroom
We had problems getting back our deposit.
Wir sind sehr zufrieden mit unserem Aufenthalt.
Das Wasser fließt nicht aus dem Waschbecken
Einfach central.
Très satisfait et très sympa
Mooi hotel en locatie wij komen hier bij u hotel zeker terug
Mooi uitzicht fijne bedden en douche
Wonderful stay thank you!
Très bel hôtel, proche centre ville a 20 minutes à pied de la gare. Par contre, la chambre au premier étage est très bruyante et on entend les voisins. C'est moins cool quand on veut se reposer.
Très belle chambre, grande, bien entretenu. Je mets 3 car mal isolée, bruyante. On entend les bruits de la rue et les voisins.
Foi muito bom, o hotel é um pouco antiquado mas os quartos são grandes, a localização é excelente e os funcionários muito prestáveis.
Einwenig in die Jahre gekommen, aber sehr schön und tolles Amibiente
Ein in die Jahre gekommenes grand Hotel mit viel Charme
Good, as expected, recommended
Összességében a hotellel elégedettek voltunk.
A berendezések eléggé használtak, több fejlesztésre, állagmegóvásra és fejlesztésre lenne szükség
C'était mon 2ème séjour dans votre établissement. Je reviendrai très volontiers.
Dommage qu'il n'y avait de chambre avec douche disponible. Baignoire hélas non anti décapante.
Hôtel idéalement situé par rapport au centre-ville.
Toute l'équipe était charmante tant à la réception qu'en salle le matin lors du petit-déjeuner.
Amazing stay, very central position and great breakfast!!!
A bit small but clean
Amazing ,we could see the sunset
Everyone very friendly, helpful and kind
Buono, considero assurda la cauzione di 250€ a iniziò soggiorno… mai capitata una cosa del genere …
Ubicación excelente, cerca de todos los sitios turísticos y de las paradas del bus y tranvía para poder ir al aeropuerto. Lo cual es muy conveniente. El hotel tiene el encanto de su decoración clásica. Nuestra habitación era muy espaciosa. El desayuno bueno lo cual es una ventaja en una ciudad donde los precios son algo caros. El personal muy amable, tuvimos una situación peliaguda en el hotel y la dirección del hotel enseguida puso de su parte para resolverla satisfactoriamente. Por decir algún punto de mejora, igual sería modernizar el sistema de llaves 🔑 de las habitaciones y el tipo de almohadas. Muchas gracias por todo.
Mejoraría las almohadas y las llaves para acceder a la habitación por método más moderno.
Al lado de todos los puntos de interés y del transporte público.
Personal amable y atento.
Lugar acogedor, personal atento, precios razonables acorde al resto de la ciudad.
Very good, te location is perfect
Bonne situation, très bon en général. Très mal dormi à cause du lit trop petit, mes pieds étaient dans le vide. Lors de la réservation j’ai demandé (il y avait le choix) un grand lit double, j’ai reçu un retour que c’était sous réserve de disponibilité ce que je comprends. L’hôtel était très peu fréquenté et on n’a malgré tout pas accepté ma demande. Je viens souvent à Luxembourg pour le travail et via une promotion je suis venu chez vous, à cause de cela je n’y viendrai malheureusement plus car je n’ai pratiquement pas dormi. Dommage car le reste m’a plu.
Taille du lit
I am very pleased with a hotel, only in the bathroom tile floor is very cold, would like slippers
sehr höfliches und zuvorkommendes Personal, grosses geräumiges Zimmer war sehr angenehm, grosse Auswahl am Frühstücksbüfett, Frühstücksraum geschmackvoll eingerichtet und die Musik im Hintergrund war sehr entspannend.
Very good and relaxed stay. We will visit again
Very nice and clean room, good shower and to our surprise every day a fresh apple
In the middle of the city cebtre with a beautiful view
Very good. I really enjoyed my stay at the Hotel which is situated at the centre of Luxembourg.
The TV was not working. The remote control needs to be replaced.
Very close to Transport network and many historic places are within walking distance.
Gut gefallen , Lage sehr gut
Satisfied,staff were friendly and helpful the site is close to everything.
Altbacken aber nette Atmosphäre
Etwas alt aber sehr sauber
Total zentral
Gut aber sehr langsames WLAN
Nett
War teuer
Hotel céntrico,bien comunicado y accesible caminando a todos los puntos de interés. Teníamos un mercadillo navideño enfrente que veíamos justo desde la habitación. Muy limpio, amplio y cama muy confortable. Habitaciones un poco obsoletas para el precio de la habitación.
It was great location.
Bei meinen nächsten Besuch in Luxemburg möchte ich auf jeden Fall wieder im Grande Hotel Cravat nächtigen.
Sehr schöne und nostalgische Ausstattung, fantastischer Ausblick aus dem Zimmer
Sehr zentral und trotzdem nicht zu laut.
Keine Beanstandungen
Vom Empfang bis zum Frühstück und auch das Reinigungspersonal,alle sehr sehr freundlich und höflich.
bon séjour mais un peu déçus par la chambre car mal insonorisée par rapport à la rue et à la chambre voisine ; peu de gel douche à dispo de plus...une bouteille d eau offerte à l arrivée aurait été bienvenue également.
un peu bruyante
It was the last stop on our two week visit to Europe and was a nice finish to the trip.
Updating the hairdryer would be great.
We stopped at the desk and asked for information about what would be good to see and do while we were there. We were told to go to the Visitors Center because he had no idea. Really?! Wow! The front desk should really be an ambassador for your city!
Pleasant stay. Great location, extremely clean room.
I had door in my room to the next room, instead of wall. It's not comfortable and do not let me feel 100% feel safe.
Perfect clean! Great room service
Greetings to Brasilian waiter who is working this week on breakfast service shift.
VERY GOOD! ROOM WAS BIG AND CLEAN - BREAKFAST TASTY
TV NOT COMFORTABLE - ADD NETFLIX
Excelente, para repetir
Muy cómoda y con muchos detalles.
En pleno centro
Limpio hasta mas no poder
Great location, good room, staff need some retraining on hospitality.
Room wasn't ready for quite a few guests until around 1545. Man at the desk did a poor job of communicating. Some kind of compensation should've been offered, like a free drink.
Charming and cozy hotel. Friendly staff. Clean room.
Boa estadia! Funcionários atenciosos e hotel bonito e muito bem localizado.
O charme clássico da decoração. A atenção aos pormenores.
Mesmo no centro histórico. Perto de tudo a pé.
Sempre disponíveis e atenciosos.
Excellent place to stay near the cathedral lift to old Grund and Christmas markets
Large roomy room
Bang in the middle of the Christmas markets
5 star plus
Excellent staff beer pump playing up
Tres bon sejour. Bel endroit.
A wonderful experience.
Our stay was lovely. The Grand Hotel Cravat is well located in the city of Luxembourg. Our room was very pretty with a beautiful view.
Loved the view of the Christmas market.
It was ok, and would have been much better had I had a room with a window to outside.
The room didn’t have a window to the outside, just a shaft. The room was too warm, and I didn’t feel like I could get any fresh air.
loved it. Receptionnist got a bit nervous when I took too long in the toilets on the first floor, my room wasn't ready yet. It's truen, I took a long time, but no reason to get nervous.
loved it.
excellent, perfect
nothing to say
We had a lovely visit and would happily stay here again.
I loved the decor of the hotel, but it may not be to everyone's taste. Some may find it old-fashioned. It is comfortable and full of character. I found the lounge area a little cluttered with displays ( intersting as they were) about the history of "Cravat". They hid the features of the room. Is this display remporary?
Comfortable rooms. However the shower is very awkwardly placed and pretty useless.
Some room facing the street can be noisy.
Good, regular servicing.
Helpful. Replacement of non-allergic pillows and duvet was strighforward.
Good service.
L'hôtel CRAVAT est un peu vieillot. Même si les chambres sont impeccables, elles auraient vraiment besoin d'un peu de modernisation. L'hôtel "un peu dans son jus" lui donne un charme désuet acceptable pour un week-end. Le personnel est sympathique et très efficace.
J'ai bcp aimé la préservation du style 50, la localisation et la propreté. Je regrette que le service ne soit pas plus chaleureux. Il faudrait allonger les horaires du petit déjeuner , surtout le week-end.
Très inégal. Les femmes de chambre étaient très bien, le personnel de la salle de petit déjeuner bcp moins. Les concierges inégaux de très bien à mal aimable
Amazing: Location, quality of services, the staff, breakfast, the size of the room, the enormous bathroom, the super comfy mattress. All top notch! Elegance from another century. Improvement points: Some of the infrastructure is old and tattered (e.g. doors, tiles etc). Some renovation would be good,
Great place to stay in Luxembourg!
purtroppo a parte la cortesia del personale e la colazione tutto il resto non è un buon ricordo soprattutto la richiesta di cauzione di 250 eu dopo aver gia effettuato il pagamento non indicata in nessun modulo precendentemente, non avrei scelto il vostro hotel se l'avessi saputo prima
arredamento, isolamento acustico delle camere e finestre
Excellent, great location, amazing corner bedroom
Muy bien la estancia
Really good experience!
Good size and very confort bed
sehr zentral, aber leider viel zu teuer für was anbietet, nicht genau 4* hotel
Der Aufenthalt bei ihnen war perfekt. Man sah dem Hotel allerdings an, das es einen kleinen Renovierungsstau gab. Wir haben uns trotzdem sehr wohlgefühlt und das Personal war absolut freundlich und aufmerksam.
A wonderful and lovely hotel with kind and courteous staff. I will return next time I am in the area. Top notch!
Wonderful. Perfect location
If you like tonstay in a hotell with central location and with soul you should choose Cravat.
We had a great stay!
Very small room difficult to move around the furniture
Located right in the city close walking distance to everything. Very convenient.
Nice and clean. Robes were very nice to have in the room
Staff was pleasant and helpful.
Grandhotel mit Charme und Stil, könnte an einigen Stellen etwas renoviert werden ( Türen unten der Lack), freundliches Personal und sehr gutes Frühstück mit großer Auswahl. Die Lage ermöglicht viel zu Fuß zu erkunden.
So above. Some good things but overall I was disappointed and considered the value for money low.
Great sheets but....... very very noisy (outdoor as well as other rooms), chair very hard, no aircon, very poor internet connection. A curtain for the shower is not what one would expect for the price
Just close to many important things.
Fa Gaston experience but very frustrating with the door in my room. I was u able to open it with the key land had to get the staff to open it each time. This was time wasting for the staff and myself despite them coming up very promptly - this needs to be addressed
Close to old town and other places to go
Everything is close
Great service
Ouderwets en gedateerd hotel, geen airco, bericht krijg je pas als gereserveerd hebt. Ligt in lawaaierig gebied dus ramen open niet echt optie
The experience was great. I had an amazing time. I wish I could stay there for a longer time, but the high price was a bit of a restriction. One thing about the room, which I mentioned to the reception was about the sink in the room, which wasn't working properly.
Staff great Position top
Tolle sehr zentrale Lage
We had a lovely stay - the hotel was neat and well appointed, the room lovely and big and comfortable.
Sfeervol hotel. Mooie kamers en vriendelijke bediening.
Mooie achone kamer
Midden in jet centrum. Ondanks dat was het niet luidruchtig.
.
Erg vriendelijk en behulpzaam
Mehr Pflege mehr Renovation und freundliches Personal
Das Bett war bequem grosse Räume und das Bad riesig aber renovierungsbedürftig
Wir kamen spät Abends an. Der Herr an der Rezeption war sehr nett. Beim Check Out wurde unfreundlich nach dem Namen gefragt, dann mussten wir den Schlüssel abgeben und der Rezeptionist meinte , setzen er müsse zuerst das@Zimmer kontrollieren und dann gibt's das Depot retour. Kalt unfreundlich unmotiviert. Das Hotel wäre wunderschön wenn man es pflegen und renovieren würde. Für diesen Zustand 250.- Depot zu verlangen ist schon sehr speziell.
Ottimo soggiorno! Staff gentilissimo! Ambiente pulito e ben organizzato. Ottima colazione
Eccellente
We had good time except of time on your reception
Very old facility
Good location
Ok
Completely not exapt
Satisfied! We will return here if we visit Luxembourg in the future.
Very nice, great breakfast and beautiful breakfast-room.
very good! and a very good service
Location was great. Staff amazing. Breakfast room really nice.
Didn’t sleep much. No air conditioning so tried to leave the windows open during the night. It’s extremely noisy with constant traffic, delivery trucks, construction etc so sleeping was impossible
Very dated accommodation.
Very central, easy access to everything
Muy buena opción para alojarte en Luxemburgo, el hotel cuenta con una ubicación perfecta las habitaciones son amplias y están muy limpias,el personal es muy atento y de muy buen trato. Sin lugar a duda regresaría en mi próxima visita a Luxemburgo
We were more than happy to stay at Grand Hotel Cravat and will definitely come again
We have asked for the room with balcony and got it
Calm and safe
Fantastic hotel with lots of charm located right in the heart of the city. It was really warm and humid during our stay so having a fan in the room helped slightly.
Great size and view from the 3 windows was fantastic
Right in the centre of the city
Front desk staff very friendly and helpful
Everything was great until 4.30am when some people decided to have a disco on the street in front of the hotel 😅
A very quaint hotel in the heart of the city.
We had a corner room with a view over the park. The rooms are very bright and clean. The bathrooms are a bit small.
The staff answered all of our questions.
Excellent service, big room, very good breakfast. Great location of the hotel, super close to the centre
it was very pleasant in the hotel. we especially liked the ambiance of the breakfesr room
Pretty good! I definitely would come back
The beds and pillows could be more comfortable, and the wifi connection could be better too.
So close to everything, right in front of a parking lot and the view is great from the hotel
An older hotel with fantastic location.
Concierge was not welcoming on arrival, all he wanted was a safety deposit in case we steal all the minibar.
it was very pleasant and a great place to stop over for a night
clean and a great view!
very close to shops and restaurants
Had meer verwacht. Oud bollig allemaal.
Het bed was niet comfortabel.
It didn’t answer to our expectaions.
The site, the bed.
Paint and repair the wood in thebathroom
When we leeft the receptionist had little attention for us. Didn’t ask how was our stay, was on the phone while hellping us.
excellent séjour au Luxembourg !
Très bien.Les petit-déjeuners sont très bons
Great localisation. Nice wiev from room.
Spacious room, with bathtube.
You can see that hotel is a little bit old, but room was clean.
J'ai fortement apprécié mon séjour au Grand hôtel Cravat pour son confort et son standing, ainsi que son emplacement idéal dans le centre-ville.
Perfect. The hotel and staff are wonderful
Best location
Very helpfull all around
We had a most enjoyable stay. Everything about the hotel was superb. Would definitely stay again.
Extremely pleasant and helpful. Front desk staff greeted us warmly.
The experience was good in overall. The hotel is making good impression, however rooms would require refurbishment in modernization in my opinion. Breakfast, staff and localization are superb!
modernise rooms not the whole hotel but just rooms
Generally 5 points but due to age of funitures and bathroom impossible to have better conditions.
Alte Pracht- konfuser Stilmix - sollte dringend modernisiert werden!
Dusche einbauen
Zentral
Worth a visit to decide whether you like the ambience or not. The only thing missing for me was a piano.
Shabby - part of the charm - but also big!
Could not be more central.
You don't get this level of customer attitude in Western Europe anymore... very rare. Chapeau bas!
Somewhat disappointing to be honest. Aside from the issues with the room I found the city itself dirty and neglected. Lots of graffiti and your monuments were not given the respect they deserve. Vagrants and people skateboarding on the steps of the cathedral was also not ideal
The air conditioning system should work
Noisy
Fantastic hotel in a brilliant location. Everyone was very friendly and the room was really comfortable and the balcony was a great surprise.
Great view over the valley, comfortable bed and huge bathroom. Very quiet in general
Short walk from the bus stop to / from the airport and everything else in the city
Hotel in general and all furnishings were really clean and well looked after.
Everyone was really friendly and spoke good English.
Decent beer selection.
Excellent!! Would definitely recommend this hotel!!
The view, the cleanliness, the location
awesome staff!!… pleasant, friendly and helpful
dommage qu'il n'y ait pas d'airco! mais c'est vrai qu'il n'y a pas canicule toute l'année, l'expérience aurait donc été différente à une autre saison
le conditionnement d'air n'aurait pas été superflu ...
propreté impeccable
Gute Lage, Zimmer sehr sauber. Es fehlt allerdings eine Klimaanlage oder zumindest die Möglichkeit die Fenster Abends und Nachts auf zu machen. Dies war mit den Lampen direkt vor den Fenstern und den Mücken die davor flogen eher bedingt möglich. Dadurch war das Zimmer extrem warm in der Nacht. Toll sind die Rollos, die den Raum komplett abdunkeln.
Mückengitter vor den Fenstern damit man bei Hitze auch abends/ Nachts die Fenster öffnen kann.
A very comfortable & memorable experience
Wenn die Ruhestörung nicht gewesen wäre, gutes Hotel mit gutem Peis-Leistungsverhältnis. Störung wurde vorbildlich von Herrn Cravat und seinem Team gelöst.
Sauber aber z.B. die Badewanne ist naja. Keine Klima.
Innenstadtlage perfekt. Aber Achtung: liegt direkt an einem Eventplatz. Wenn da was los ist, ist es sehr laut.
Für ein bis zwei Nächte ok.
Mitarbeiter top.
The hotel is ideally situated. It is older than most of the nearby hotel options and probably needs a facelift. It provides a comfortable and pleasant base for an immediate strill into the centre of town nonetheless...
Superb central location.
Das Hotel ost renovierungsbedürftig. Ich hatte ein Zimmer, welches aus den 60er Jahren zu stammen scheint.
The sat at the hotel was excellent
excellent
excellent
excellent
excellent
Wery good Experience
Good view, clean, good room
I the middel off Luxembourg 🙂
Helpfull with orddeling taxi and so on
If not for the other room it was very good.
We had 2 rooms. One room on the 2nd floor was a corner room with a fantastic view overlooking the square. The main problem with this room was there was no AC, which was terrible as at night there were so many insects that you could not open a window and it was very hot in the room. I would otherwise give this room a 5 rating The other room, however, was not great. The carpets were old the furniture tattered, the bathroom had a double sink with one full of water that clearly did not work. The door in the bathroom was broken. I would give 1 rating for that room, therefore overall I have given a 3.
Brilliant location. Close to everything
Fine
Very friendly. Listened and did what they could but could not give us a better room for the one that was so bad.
Nice hotel but very bad experience of the restaurants and their staff around the neighbourhood.
vengo da tantissimi anni, e tornero', ma visto il costo della camera, sarebbe opportuno che tutto fosse funzionante (invece di preoccuparsi di bloccare Eu 250,00 per potenziali danni ad un cliente di lunghissima data)
More or less good, not brilliant because of poor breakfast.
Staff was very accommodating when there was confusion over my booking. Cute rooms and excellent location!
Sehr schöne Mischung aus modern und alt.
Beautiful elegant hotel with perfect service
Lots of perfectly organised space
Beautiful old fashion chic in the positive sense
See comments noted above.
nice clean hotel, friendly staff, some technical problems in room
refrigarator didn't work, airco unclear how to operate, strong box didn't work
closeness to city, view
very good service at frontdesk
Good experience. Friendly staff, wonderful breakfast.
Slightly dated but comfortable and clean.
Superbe équipe Très accueillante service au top Je recommande cette adresse
Agréable et sans soucis.
Localisation en plein centre ville, belle vue et proche de tout.
Excellent, location was perfect for what we wanted to see in Luxembourg. Very close to public transportation to take us back to the railway station to continue our journey.
The vintage charm
The location was perfect
The room was clean and well maintained and serviced daily
Staff were very friendly and helpful
Allgemeiner Eindruck ist sehr gut. Schön geräumige und saubere Zimmer, nettes Personal und das Hotel ist direkt im Zentrum. Kann ich auf jedem Fall weiterempfehlen. Nur das Frühstück könnte besser/vielfältiger sein (z. B. ein besser Kaffee, grössere und bessere Auswahl an Käsesorten + verschieden Optionen von Eiern = nicht nur Rührei). Aber abseits des Frühstücks, was nicht schlecht ist, nur besser sein könnte; habe ich nichts zu bemängeln. Schönes Hotel. Kann ich weiterempfählen👍
Super ... à y aller je recommande
War ein sehr schöner Ausflug! Vielen Dank!
Die Zimmer waren sauber und warm! Die Betten sehr bequem!
Die Lage ist Top! Mitten in der Stadt, aber trotzdem war es ruhig in der Nacht!
Die Mitarbeiter sehr nett! Danke für den Tip bezüglich Parkplatz!
Très agréable, emplacement idéal pour la visite de la ville.
Chambre spacieuse
Expérience Satisfaisante
Améliorer la décoration et le style
Plein centre
Very nice style and good location
Spatious and big window
Perfect
The location is superb. The rooms are very well equipped and of good size. Very comfortable bed and excellent double glazing protecting from noise from the busy area. I appreciated complimentary fruit upon my arrival. The staff was great and very helpful. A large variety of choices at the breakfast buffet. Some more lactose-free options would be welcome for someone like me who is intolerant.
Excellente sauf une réservation toujours bloquée sur notre carte inutilement
Muy a gusto para disfrutar de dos dias en Luxemburgo acceso y muchas posibilidades
La amabilidad de los empleados
En el centro
A very tradicional and charming hotel very well located
Very comfortable
Near everything
No comments
Very Nice staff
Excellent. Fully recommend to stay there again.
I have stayed at this hotel since 1973, and will continue to do so. The owner takes great care to maintain this historic property. A disappointment was that the bar was closed due to a staffing issue.
Within walking distance to my office and most destinations for me.
Hôtel agréable dans un style volontairement rétro, personnel à l'écoute et accueillant.
Chambre confortable, dotée d'un balcon. Un bémol sur l'isolation de la chambre où l'odeur du tabac d'un voisin fumeur passait par la conduite d'aération de la salle de bains.
Emplacement idéal
Chambre très propre et bien équipée.
Personnel courtois, accueillant et très disponible.
We are already planning to come here again.
Very large airy room with a lovely view. Clean and spacious bathroom, comfortable fittings.
Handy for the buses and very central for both the Haute Ville and the areas over the river.
Sehr gutes Preis/Leistungsverhältnis und Lage. Wunderbares Frühstück und Service. Gerne wieder!
Très bien sauf la déception du petit déjeuner
Comfortable, but the bathroom it is little hold faction.
Very nice hotel and well recomended. Very close distance to everything that are recomended to see in surrounding area.
It's bigger than expected and very clean
Very close to city center and the view is great from the room
Although the furniture is old, but it's neat, clean and well managed. Feels like going to timespace stay in luxury hotel in the 80's
Very helpful
Très déçu. Ce nest pas un 4 étoiles. A peine 2
Enlever la moquette et besoin dun très gros rafraîchissement
Very good nice decorated friendly staff
Piacevole e confortevole, il personale gentile e disponibile
Praticamente in centro città
Ubicación perfecta Habitación limpia Desayuno perfecto Mobiliario muy usado Cambiaría la declaración de la habitación Se ve muy antigua
Un hotel chaleureux , typique , une ville magnifique et ses habitants tres chaleureux
Le style d'époque !
Situé à proximité de tout
Rien a dire
L'acceuil et la cordialité
Vielen Dank. Alles war wie beschrieben und komfortabel.
We absolutely adored our time in Luxembourg and the Grand Cravat was the perfect location from which to enjoy it!
Great room, fantastic shower, amazing view. The bed was not the most comfortable ever, but the staff was delightful.
Right in the heart of everything!
Very clean
Everyone was so friendly and helpful!
Beautiful setting. Process were what Youd expect in a hotel bar (a bit on the high side).
Very nice. Very friendly staff.
Our stay in Grand Hotel Cravat was very nice, thank you to all of the staff (incl. reception, breakfast service and room service) that made our stay enjoyable. Keep on the good job and also the historical charm of the hotel is definitely a plus.
Clean, quiet, nice view from room 444. The room smelled fresh and not dusty.
Superb location close to all the main spots, great view and bus/tram super close too.
Overall the hotel is very clean everywhere, in the rooms, bathrooms and breakfast area - very well taken care of.
All of the staff members we've come across were very friendly - especially the breakfast service and staff at the reception.
Lovely place to stay. Would recommend to others
Duck feather pillows made us have bunged up noses and sneezing. Pillows also very flat.
Great location for Xmas markets
Ottimo hotel, ottima posizione personale gentilissimo,solo migliorare alcuni prodotti alla colazione
Biancheria, vista, teiera
Vicinanza al bus
Tutto tenuto molto bene
Gentilissimi tutti
Quand j'irais à nouveau au Luxembourg, l'hotel Cravat sera sans doute mon choix! Magnifique!
Très propre. Vue magnifique! ;)
Excellente la vue et localisation superbe pour se promener et connaître la ville.
Rien à dire.
Employés cinq étoiles.
Tout!
......................
Le lit est de qualité, cependant le fait d'avoir 2lits simples collés ensemble, laissant place a un grand creux en plein milieu du lit n'est vraiment pas top.
In general it was good.
Excellent and pleased
Sehr angenehm, schönes Ambiente, angenehme Musik beim Kaminfeuer. Komme gerne wieder!!
¡Muy agradable! Repetiría en vuestro hotel sin dudarlo. Muchas gracias.
Tudo excelente, localização, funcionários, pequeno almoço, acomodações
Struttura centralissima (alle spalle della Cattedrale) con tanto spazio sia nelle parti comuni (sala colazione, hall, corridoi) che nella camera (armadio grande, ampia poltrona, tavolino e sedie, due finestre, specchio grandissimo sia in camera che nel bagno con due lavabi, vasca, wc in stanza a parte). Personale gentile, disponibile e qualcuno parlava anche un pò di italiano (cosa molto rara in Lussemburgo). Check in rapidissimo; Due ascensori (uno più piccolo ma gradevole in stile vintage). Pulizia buona. WI.FI. ottimo. Colazione discreta (non troppo varia e poco ricercata soprattutto per la parte dolce).
Qualche accessorio era decisamente vecchio e andava cambiato (qualche porta rovinata, una tenda, delle lampade, il mobiletto del frigo bar)
L'ultima sera acqua appena tiepida (per non dire fredda) nella doccia. Nessuno ci aveva avvertito del guasto e nessuno si è scusato!
It was very pleasant. Would recommend it to my friends and family
Very clean and tastefully decorated
Close to all the tourist attractions
Everything
Very helpful
We hebben enorm genoten van het hotel
Mooie inrichting
Kan niet beter, ook erg goede bereikbaarheid met openbaar vervoer
Top
Bereidwillig en stijlvol
Altes Hotel.. Mit charme
Great place, location and hotel
Clean
Nice location
We very much liked this hotel. There was nothing to fault and we would certainly recommend it to our friends.
Typical European room, spotlessly clean, nice street view, an apple from the hotel each was a nice touch and simply showed the attention to service.
A few steps from the old town and pedestrian precinct. Overlooking the river valley and the original "low town", a couple if minutes from the Cathedral and the main square. Close to buses and trams.
Not sure what this is asking but the room, the hotel and the entire city is very clean. I'm not aware of seeing any garbage anywhere and recycling bins are easily available city wide.
Every member of staff we encountered was pleasant and helpful. We particularly enjoyed the evening reception worker, possibly because he was on duty when we arrived, but no member of staff could have been more helpful.
Very pleasant bar / lounge. Friendly and seemingly knowledgeable bar man.
Friendly staff, great location, great breakfast
We enjoyed a lot of the hotel bit old fashioned atmosphere. Location is great just beside the wenzel tour. So many good restaurants nearby.
Sehr unzufrieden über das Einzelzimmer für 2 Personen!
wir hatten ein Doppelzimmer superior gebucht und bekamen ein als kleines Einzelzimmer hergerichtetes Zimmer, viel zu schmales mit zu weicher Matratze, sodass wir immer zur Mitte aufeinder rollten! Ich habe dadurch die ganze Nacht nicht schlafen können! nur 2 kleine Handtücher, nur 1 Paar Hotelpantoffeln, nur 1 Tasse für Tee, nur 1 Apfel als Willkommensgruß
Zentrale Lage, Nähe zur Altstadt, Nachteil: Lage an sehr stark befahrener Kreuzung
Sauberkeit seht gut, fehlende Handtücher, Tasse und Pantoffeln für 2. Person- soweit dies unter Ordnung gehört,
Confortevole. Siamo stati bene nella nostra stanza Mia moglie, mia figlia ed io.
Anche se alquanto vecchia come struttura la camera era grande e spaziosa
La posizione Centrale dell'Albergo
Sempre gentili e premurosi
O hotel é muito bom , bem localizado e sua equipe muito gentil. Mas em um dia ficamos sem água quente pra banho. Queixa que identificamos tb de ots hóspedes. Em um Hotel 4 estrelas isso não pode acontecer.
Das Hotel Cravat scheint aus der Zeit gefallen zu sein. Es hat einen Renovierungsstau. Das Frühstück ist überteuert.
Lovely Hotel with old-fashioned charm. Great location. Friendly staff.
Classy hotel with good breakfast, bathrobes were nice and bathrooms new
Bathrobes and towels were new.
A fantastic stay. I will be back. I will recommend to others.
Perfect size for my needs. Very clean.
Perfect location for travelers from afar.
Very tidy and clean.
Everyone was Very friendly and helpful.
Great apart for the wet weather but coming from Scotland not a real problem.
Very nice! I would choose it again. Excellent central location, very polite and helpful staff, nice, confortable, big room, rich breakfast buffet, nice window view.
Very big, confortable room, nice decoration, very clean, confortable bed
Right to the centre of Luxembourg, very close to every sightseeing on foot, very close to restaurants
Very polite and helpful staff
Very nice, good service
Very well done, loved the bath robe
Etrange impression de retour aux années 70. Lhôtel a dû être superbe : grandes chambre s, vues superbes sur la ville. Mais tout est dun autre âge la décoration, les équipements, les salons.
It was nice and the location is perfect and staff are very keen
Met our needs. Lovely hotel. Excellent location
Loved it But view from room didnt give me any sight of city for 4 nights Odor in room a problem but then it was resolved
There was a foul odor in my room one afternoon. Front desk and housekeeping address yet by pouring water down the floor drain in bathroom
Room with a window view of city would have been welcome as a tourist instead of no view
All very helpful and friendly
disappointing - the pictures and description did not capture how tired and outdated this property is - it smells old
old with no obvious updating, smells old
Great location - close to shopping and old city
they tried to meet our needs - very kind and helpful
Mooi authentiek hotel, luxe uit de jaren 50-60
authentiek
Wonderful! Would stay again.
Gutes Hotel, gute zentrale Lage.
Too hot needs air conditioning
C’est ma deuxieme visite dans votre hotel et surement pas la derniere. Je choisi votre hôtel pour la localisation centrale avec l’accès facile à plusieurs restaurant et magasins. J’apprécie le travail des femmes de chambres, ma chambre étaient très propre tout le long de mon séjour. Aucun coin rond comme au dit au Québec quand le ménage est fait mais pas en profondeur. Quand je vais à l’ hôtel, je remarque toujours la poussière laisser en arrière du téléviseur ou bien les bord de fenêtre, ce qui n’est pas le cas à votre hôtel tout est extrêmement propre. J’apprécie aussi la gentiellesse et le professionalisme de tout votre personnel. Merci et à bientôt j’espère.